Security GSOC Analyst

Allied Universal; Goodyear (AZ); On-site; USD 34,000 - 49,000; Full time

Job summary

Allied Universal, North America’s leading security and facility services provider, seeks a GSOC Risk Analyst to conduct remote investigations, audits, alarm monitoring, and surveillance from the CRC. The role supports AMER operations by identifying risks, investigating losses, and driving improvements to security and compliance.

Pay rate is $30.00 per hour. Military and veterans are encouraged to apply. Equal opportunity employer.

Qualifications

• Be at least 21 years of age for unarmed roles.
• High school diploma or equivalent, or 5 years verifiable experience.
• Background check required by federal, state and local laws.
• Drug screen required where permitted by law.
• Proven analytical and problem-solving skills.
• Proficiency in MS Office (Excel, PowerPoint, Word) and ability to work with reporting tools.

Responsibilities

• Provide customer service to clients by carrying out safety procedures and site-specific policies.
• Respond to incidents and critical situations calmly and solve problems.
• Monitor requests for assistance and assess potential risks and incidents affecting safety and business continuity.
• Communicate risk notifications clearly to stakeholders as SOP requires.
• Monitor tools and resources to identify incidents and maintain system proficiency.
• Conduct video review to support investigations and process validations.
• Monitor video feeds for theft/fraud indicators.
• Document findings with evidence, timelines and root-cause analysis.
• Collaborate with LP teams to support investigations and resolutions.
• Execute audits to ensure LP, safety and SOP compliance.

Skills

MS Office proficiency

Reporting tools

Education

High school diploma or equivalent / 5 years experience

Tools

MS Office

Reporting tools

Job description

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Unlock Your Potential: Explore a Career in Security Excellence!

A GSOC Risk Analyst plays a critical role in Global Physical Security and Loss Prevention strategy by conducting remote investigations, process audits, alarm monitoring, and video surveillance from the Centralized Resource Center (CRC). This role supports operations across AMER by identifying risks, investigating losses, analyzing process gaps, and driving actionable recommendations to strengthen security and compliance.

Pay Rate $30.00 per hour

Military and Veterans encouraged to apply

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Actively monitor and effectively respond to all incoming requests for assistance, and monitor and assess potential risks, dangers, and incidents that may disrupt employee's well-being, safety, and business continuity
• Communicate risk notifications and alerts with clarity and professionalism to the appropriate parties as required per the standard operating procedures
• Actively monitor all tools and resources provided to identify and assess possible incidents; maintain proficiency with tracking and communications platform
• Conduct video camera review to support investigations on UTR (Under the Roof), pilferage, and shrinkage cases with reference to system reports, and process validations.
• Monitor recorded video feeds to identify potential theft/fraud activities.
• Document investigative findings with clear evidence, timelines, and root cause analysis.
• Partner with field Loss Prevention (LP) teams to support on-ground investigation and resolution
• Execute process audits to ensure compliance with LP, safety, and operational SOPs.
• Identify systemic gaps and process deviations that may contribute to loss or associate safety incidents.
• Provide actionable recommendations to stakeholders for remediation.
• Track closure of audit findings and escalation unresolved issues as per SOP.
• Collaborate with LP, Operations, Safety, and ACES teams to ensure alignment on investigation outcomes and preventive actions.

Minimum Requirements:

• Be at least 21 years of age for unarmed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Proven analytical and problem-solving skills with attention to detail.
• Proficiency in MS Office (Excel, PowerPoint, Word) and ability to work with reporting tools.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices