Security Field Supervisor: Training, QA & Growth

Tsg; Green Bay (WI); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical and dental insurance

Career growth

Skills training

Job summary

Titan Security seeks a Field Supervisor to lead a team across select accounts, coordinating QA and compliance. The role reports to a Director of Operations and operates between Green Bay and Wausau, WI.

Minimum two years of management in security or related field is required, with 1st and 2nd shift availability. The ideal candidate will train staff, monitor performance, assist HR with hiring and onboarding, and handle escalated incidents while maintaining thorough documentation.

Qualifications

• Must have at least 2 years of continuous managerial experience in security or related field.
• Ability to work 1st and 2nd shifts, with overtime as needed.
• Must be 21+.
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English.
• Able to meet physical essential functions of the job (lifting 75+ lbs, patrols, stairs).

Responsibilities

• Train team members in customer service, and complete quality assurance and compliance procedures and documentation.
• Monitor and coach staff, including attendance issues, disciplinary actions, and performance appraisal and documentation.
• Support HR in hiring, training, onboarding, and terminations.
• Respond to escalated security issues or emergency situations appropriately.
• Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
• Work a flexible schedule to meet the needs of the business which includes weekends.
• Other duties as assigned.

Skills

Leadership

Customer service

Coaching

Attendance management

Team supervision

English proficiency

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Titan Security seeks a Field Supervisor to lead a team across select accounts, coordinating QA and compliance. The role reports to a Director of Operations and operates between Green Bay and Wausau, WI.

Minimum two years of management in security or related field is required, with 1st and 2nd shift availability. The ideal candidate will train staff, monitor performance, assist HR with hiring and onboarding, and handle escalated incidents while maintaining thorough documentation.