Field Services Supervisor

GardaWorld Security Services U.S.; Toledo (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wage

Flexible schedule

Benefits package

401(k) with employer matching

Paid time off

Job summary

GardaWorld Security Services U.S. in Toledo, OH is seeking a Field Services Supervisor to bridge our organization with clients and deliver top-tier security services. You will supervise daily operations, build credibility with clients, and ensure satisfaction through regular updates and proactive staffing.

The role offers a competitive hourly wage, a set schedule, comprehensive benefits, and opportunities for career growth, with daily client-site travel within the market.

Qualifications

• Authorized to work in the United States.
• High school diploma or equivalent.
• Minimum of one (1) year of management experience.
• Must have reliable transportation for travel to various client sites.
• A valid driver's license and maintaining a driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.

Skills

Security tech

Problem solving

Regulations knowledge

Attention to detail

Quality improvement

Education

High school diploma

Job description

GardaWorld Security Services U.S.

Job Description:

Be the Difference: Start your Journey as a Field Services Supervisor at GardaWorld!

As the Field Services Supervisor in Toledo, OH,you'llbe the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry's premier provider of contract security services.We'relooking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary!

What’s in it for You

• Competitive Salary:$21.00 / hour
• Set Schedule: Schedule is flexible, 40 hours / week (Some days, some evenings)
• Comprehensive Benefits:Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth:Career growth opportunities at GardaWorld
• Travel:Daily visits to client sites within the market.

Your ResponsibilitiesasField Services Supervisor

• Supervise daily security services to ensurehigh standards.
• Build andmaintainstrong relationships with clients and employees, acting as the main point of contact.
• Meetregularly with clientsto address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance andproficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assistin developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvementsforefficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Your Qualifications:

• Authorized to work in the United States
• A high school diploma or equivalent
• A minimum of one (1) year of management experience
• Must have reliable transportation for travel to various client sites.
• A valid driver's license andmaintaina driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.

Ability to work independently with minimal supervision.

Your Skills and Competencies:

• Security technologyproficiency(CCTV, access control, alarm systems)
• Problem Solving & Conflict Resolution
• Knowledge of industry regulations, contracts, and policies
• Attention to detail,& reporting accuracy
• Continuous quality improvement mindset

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Securityremainsthe only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services toprovideequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disabilityin accordance withapplicable federal laws. In addition, GardaWorld Security Servicescomplies withapplicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assignedon the basis ofsex or any other classification protected bylaw, unlesssuch request is based on a bona fide occupational qualification for that assignment.