Security Field Supervisor

DSI Security Services; Miami (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

PTO

Hands-on training

Leadership development

Advancement opportunities

Job summary

DSI Security Services is seeking a motivated Security Field Supervisor for our Miami branch leadership team. This role leads security officers across client locations, ensuring operational standards and exceptional service delivery.

Designed as a stepping stone toward an Operations Manager position, it offers hands-on leadership, development, and career advancement opportunities. The position emphasizes field leadership, inspections, and client relations, with a focus on safety, compliance, and

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent.
• Valid Florida Class D Security License.
• Valid driver’s license with acceptable driving record.
• Previous security supervisory/leadership experience.
• Bilingual English/Spanish.
• Ability to perform routine foot patrols and lifting.

Responsibilities

• Field Leadership: Supervise, mentor, and support security officers across multiple client locations.
• Operational Oversight: Conduct site inspections, coordinate patrol routes, ensure post orders compliance.
• Quality Assurance: Review reports and documentation for accuracy and compliance.
• Incident & Emergency Response: Respond to emergencies and staffing issues, ensure continuity of service.
• Personnel Development: Train, coach, and enforce safety procedures.
• Client Relations: Act as liaison between personnel, management, and clients.
• Administrative Support: Assist scheduling, attendance, payroll, and reports.
• Safety & Accountability: Promote a safe work environment and document concerns.

Skills

Leadership

Communication

Problem-solving

Scheduling

Bilingual EN/ES

Education

High School Diploma

Job description

Location: Miami, FL
Shift: Second/Third Shift
Pay Rate: $22.00/HR
Career Path: Field Leadership / Management Development

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

We believe success starts with our people. Through strong leadership, professional development, and opportunities for advancement, DSI is committed to building careers - not simply filling positions.

Job Summary

DSI Security Services is growing, and we're looking for our next leader!

Are you an experienced security professional ready to take the next step in your career?

DSI Security Services is seeking a motivated, dependable, and experienced Security Field Supervisor to join our Miami branch leadership team.

This is more than a traditional security supervisory position. As a key member of our branch operations team, you will provide hands‑on leadership across multiple client locations, support security personnel, maintain operational standards, and help ensure the consistent delivery of exceptional service.

Designed as a stepping stone toward an Operations Manager position, this role offers valuable management experience, professional development, and opportunities for career advancement.

Responsibilities

Field Leadership: Supervise, mentor, and support security officers across multiple client locations, promoting accountability, professionalism, and teamwork.

Operational Oversight: Conduct scheduled and unannounced site inspections, coordinate patrol routes, and ensure compliance with post orders, company policies, and client expectations.

Quality Assurance: Review Daily Activity Reports (DARs), TrackTik checkpoints, and other required documentation for accuracy, completeness, and compliance.

Incident & Emergency Response: Respond to emergencies, staffing shortages, call‑offs, and operational concerns, ensuring timely reporting and continuity of service.

Personnel Development: Conduct on-the-job training, coach officers, reinforce safety procedures, and maintain DSI's professional and uniform standards.

Client Relations: Serve as a professional liaison between security personnel, branch management, and clients, addressing concerns and communicating operational updates.

Administrative Support: Assist branch management with scheduling, attendance verification, payroll documentation, Supervisor Log Reports, and operational coordination.

Safety & Accountability: Promote a safe work environment, report workplace incidents and hazards, and document performance concerns to support appropriate corrective action.

Qualifications

Must be at least 21 years of age.

High school diploma or equivalent.

Valid Florida Class D Security License.

Valid driver's license with an acceptable driving record.

Previous security industry experience, preferably in a supervisory or leadership capacity.

Strong communication, customer service, organizational, and problem‑solving skills.

Basic to intermediate computer proficiency and ability to prepare accurate written reports.

Bilingual communication skills (English/Spanish).

Reliable transportation and communication.

Ability to perform routine foot patrols and moderate lifting.

Flexibility to work second/third shifts, including weekends and holidays as required.

Ability to successfully complete required background checks and drug screening.

Willingness and eligibility to obtain a Transportation Worker Identification Credential (TWIC), if not already held.

Preferred Qualifications

Previous experience supervising security personnel across multiple client locations.

Florida Class G Security License.

Valid TWIC Card.

Familiarity with electronic reporting and workforce management systems such as TrackTik.

Demonstrated interest in advancing into security operations management.

Skills

Leadership and personnel development

Security operations and quality assurance

Incident response and problem-solving

Client relations and professional communication

Scheduling and administrative coordination

Bilingual communication skills (English/Spanish).

Safety awareness and compliance

Report writing and documentation

Benefits & Career Development

At DSI, we believe great leadership deserves opportunities for growth.

As part of our branch administrative and field leadership team, this position offers benefits and professional development opportunities beyond those typically associated with traditional security officer assignments.

Paid Time Off (PTO) / Vacation

Hands‑on training in branch operations and management

Direct exposure to personnel management, scheduling, and client relations

Professional development and leadership training

Opportunity for advancement into Manager position

Additional company benefits, subject to eligibility

We value individuals who lead by example, take ownership of their responsibilities, and are committed to making a positive impact on their teams.

Requirements

Certifications:

Valid State Driver's License

Valid Florida Class D Security License

Florida Class D Security License (Required)

Florida Class G Security License (Preferred)

TWIC Card (Preferred; willingness and eligibility to obtain required)

Education:

High School Diploma or Equivalent

Required Screenings:

Criminal Background Check

Motor Vehicle Record Check

Drug Screen

#MIA35

License # BB1500017

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.