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Join a leading healthcare organization as a Security Dispatcher, where you'll play a critical role in ensuring the safety and security of patients and staff. This full-time position involves coordinating security operations, monitoring alarms, and providing exceptional customer service. You'll be part of a community-focused team dedicated to enhancing patient care and wellness. If you're looking for a rewarding career in a supportive environment that values your contributions, this opportunity is perfect for you!
Job Description - Security Dispatcher Nights Wesley Chapel (25015196)
Job Description
Security Dispatcher Nights Wesley Chapel (
Description
All the benefits and perks you need for you and your family:
· Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-time/Nights
Shift : 10-hour shifts MUST BE FLEXIBLE ON DAYS
The community you’ll be caring for: AdventHealth Wesley Chapel
· From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness. · Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health · 50,000 sq ft community Health & Wellness Center · Comprehensive women’s health center named Inspiration Place that incorporates female physician specialists, women’s imaging, pelvic floor and female physical therapy and a boutique spa. · Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times · AdventHealth Wesley Chapel has been named to Healthgrades Top 250 Hospitals list. This places them in the top 5% of hospitals in the country for superior clinical performance and excellence. · Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco.
The role you’ll contribute:
The Security Dispatcher is responsible for maintaining professional, effective, and efficient operation of the Security Operations Center. Coordinates activity of Security Officers in the field and communicates via radio. Receives calls for service via telephone from patients, visitors, and employees throughout all AdventHealth locations within the market. Maintains records associated with the Security Operations Center. Monitors alarms to systems for medical gas, fire and life safety, infant abduction, access control, and generators. Dispatches appropriate resources via radio and telephone for response to system alarms. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
· Communicates and documents Security Officer activities for routine patrols, posting, and assignment of calls for service. · Answers emergency and non-emergency telephone for the Security Operations Center. Performs facility electronic lockdown as directed by department policy. · Monitors fire safety systems and dispatches appropriate resources when fire alarms are activated. · Monitors and dispatches response to infant abduction alarms, medical gas alarms, and access control alarms. · Exhibits good judgment and authoritative demeanor during critical situations while maintaining a high level of customer service and professionalism.
Qualifications
The expertise and experiences you’ll need to succeed:
· High School Grad. · Certified Healthcare Security Officer. · International Association for Healthcare Security and Safety. · International Association of Healthcare Security and Safety (IAHSS) Certified Healthcare Security Officer (CHSO) or obtain within six months of hire.