Security Dispatcher

Alliance Building Services; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Holidays

401K/403b Plan

Short Term Disability

Dental Insurance

Paid Vacation

Paid Sick Days

Vision Insurance

Medical Insurance

Life Insurance

Job summary

Alliance Building Services is seeking an on-site security operations professional in New York. The role involves managing on-call security coverage, coordinating schedules to minimize overtime, and ensuring accurate payroll processing in WinTeam.

You will work Wednesday through Sunday, 10:00 PM to 6:30 AM, with benefits including health/dental, retirement plans, and paid time off. Candidates should have an associates degree and a high school diploma or GED.

Qualifications

• Experience with payroll and labor-law awareness.
• Ability to manage sensitive information with discretion.
• Proficiency with WinTeam payroll system preferred.

Responsibilities

• Ensure adequate on-call security force to cover vacancies in assigned portfolio.
• Oversee scheduling of security officers and supervisors to minimize overtime.
• Track time-off requests, emergencies, call-outs, and absences to maintain site coverage.
• Audit schedules for billing accuracy, including overtime and extra coverage reports.
• Handle payroll, billing data, and resolving discrepancies in WinTeam.

Skills

Confidential information handling

Payroll processes

Microsoft Word/Excel/Outlook

Time management

Analytical communication

Education

Associates Degree

High School Diploma or GED

Tools

WinTeam

Job description

Overview

About Alliance Building Services Alliance Building Services is one of New York City's most trusted and fastest-growing building services firms, backed by nearly 30 years of industry expertise. We are driven by a commitment to excellence, built on the pillars of professional integrity, responsive service, and a strong investment in our people. At Alliance, we believe in building lasting partnerships—not just with our clients, but with every member of our team. Our reputation for quality service and our rapid growth reflect the strength of that philosophy. Join us and become part of a company where your contribution matters and growth is supported.

Job Details

Key Responsibilities

• Ensure adequate on-call security force to cover vacancies in assigned portfolio
• Oversee and monitor the scheduling of security officers and supervisors to minimize overtime
• Track time-off requests, emergencies, call-outs, and absences to maintain site coverage
• Audit schedules for billing accuracy, including overtime and extra coverage reports
• Handle administrative functions like payroll, billing data, and resolving discrepancies in WinTeam system

Minimum Qualifications

• Ability to manage highly confidential information and prioritize tasks
• In-depth knowledge of payroll processes, labor laws, and union contracts
• Experience with payroll/dispatching software, particularly WinTeam, is preferred
• Proficient in Microsoft Word, Excel, Outlook, and data entry/analysis
• Strong interpersonal, analytical, and communication skills, with the ability to manage stressful situations professionally

Schedule

Schedule: Wednesday - Sunday | 10:00 PM to 6:30 AM

Hourly Rate

Hourly Rate: $22.00-$24.00/Hour

Education Requirements

• Associates Degree
• High School Diploma or GED

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance

The Following Screenings Are Required

• Employment Verification

The Following Shifts Are Available

• Third shift
• Weekend shift