Security Dispatch Team Lead

Four Winds Casino and Resort; South Bend (IN); On-site; USD 54,000 - 75,000; Full time

Job summary

Four Winds Casino and Resort in South Bend, IN is seeking a Security Dispatch Supervisor to oversee the Security Dispatch 2 team and ensure efficient handling of incidents while maintaining strong guest and employee relations.

The role requires at least 2 years in security or related field, plus strong computer skills and experience with dispatch software. A Level 2 Gaming License is required, and the work environment is a casino with on-site responsibilities.

Qualifications

• Two (2)+ years experience in security or law enforcement or related field.
• High school diploma or GED preferred; some college preferred.
• Computer literate with Microsoft Excel, Access and Word, Outlook or related software and dispatch systems.

Responsibilities

• Supervise the daily activities of the Security Dispatch 2 team, ensuring tasks and incidents are handled efficiently.
• Monitor performance and provide feedback, guidance, and coaching for development.
• Maintain staffing levels through interviewing, training, scheduling, evaluating, and disciplining employees.

Skills

Security ops

Leadership

Communication

Excel

Typing

Education

High school diploma / GED

Tools

Dispatch software

Excel

Access

Outlook

Job description

Four Winds Casino and Resort in South Bend, IN is seeking a Security Dispatch Supervisor to oversee the Security Dispatch 2 team and ensure efficient handling of incidents while maintaining strong guest and employee relations.

The role requires at least 2 years in security or related field, plus strong computer skills and experience with dispatch software. A Level 2 Gaming License is required, and the work environment is a casino with on-site responsibilities.