On-Site Security Dispatch Center Lead

Four Winds Casinos; South Bend (IN); On-site; USD 60,000 - 75,000; Full time

Job summary

Four Winds Casinos in South Bend, IN is seeking a Security Dispatch Supervisor to oversee the Security Dispatch 2 team and ensure rapid response to incidents across the property.

The role requires at least two years in security or law enforcement, a Level 2 Gaming License, and strong communication while coordinating with other departments. This on-site, full-time position offers growth and a dynamic casino environment.

Qualifications

• Two+ years of security or law enforcement experience.
• High school diploma or GED; some college preferred.
• Level 2 Gaming License required.
• Strong written and verbal communication; confidentiality.

Responsibilities

• Supervise Security Dispatch 2 team daily.
• Monitor team performance and provide coaching.
• Maintain staffing levels through hiring and training.
• Maintain incident reports and security logs.
• Ensure training and resources are provided.
• Coordinate with departments and law enforcement.
• Direct flows of security reports with confidentiality.
• Assign officers to details and respond to requests.
• Promote guest and employee relations through service.

Skills

Supervisory experience

Security operations

Communication skills

Multitasking

Education

High school diploma or GED

Some college preferred

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Outlook

Job description

Four Winds Casinos in South Bend, IN is seeking a Security Dispatch Supervisor to oversee the Security Dispatch 2 team and ensure rapid response to incidents across the property.

The role requires at least two years in security or law enforcement, a Level 2 Gaming License, and strong communication while coordinating with other departments. This on-site, full-time position offers growth and a dynamic casino environment.