Casino Surveillance Operator - Security & Integrity

Four Winds Casino and Resort; Dowagiac (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Four Winds Casino and Resort in Dowagiac, MI is seeking a dedicated Surveillance Officer to monitor all gaming areas and the property, protecting life, property, and gaming integrity.

Responsibilities include operating CCTV systems, identifying risks, reporting incidents, maintaining confidential records, coordinating with Security, and attending trainings. A Level 2 Gaming License and strong observational skills are required.

Qualifications

• High school diploma or GED required.
• Knowledge of CCTV equipment preferred.
• Ability to detect cheating and suspicious activity.
• Must possess Level 2 Gaming License.

Responsibilities

• Monitor all casino areas to identify security and safety risks.
• Maintain confidentiality of privileged information per policy and PBGC regulations.
• Develop knowledge of Surveillance CCTV equipment and camera recall.
• Preserve video files and demonstrate proper camera techniques.
• Identify, record, and document illegal or unusual activities on property.
• Coordinate with Security to investigate incidents and resolve guest/employee concerns.
• Attend departmental meetings and trainings.
• Prepare unbiased reports with accuracy and thoroughness.

Skills

Observational skills

Communication skills

Detail oriented

Situational awareness

Education

High school diploma or GED

Tools

CCTV systems

Job description

Four Winds Casino and Resort in Dowagiac, MI is seeking a dedicated Surveillance Officer to monitor all gaming areas and the property, protecting life, property, and gaming integrity.

Responsibilities include operating CCTV systems, identifying risks, reporting incidents, maintaining confidential records, coordinating with Security, and attending trainings. A Level 2 Gaming License and strong observational skills are required.