Security Dispatch Specialist — 3 Shifts, Full-Time

Continental Secret Service Bureau, Inc.; Toledo (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

Continental Secret Service Bureau, Inc. based in Toledo, OH, is seeking Dispatchers/Security Officers.

Responsibilities include logging check-ins, hourly site checks for accountability and safety, and ensuring coverage across multiple sites. The role requires you to use Trak Tik Software, coordinate shifts with the Scheduling Manager, and maintain professional conduct while protecting client and staff information.

Qualifications

• High School or GED
• Must have a Driver's License with a clean driving background
• Must be able to pass a Criminal Background & Drug Test
• Must have at least 1 year of Security experience
• Must have good Customer Service experience
• ALL 3 shifts are available

Responsibilities

• Log all check-ins and hourly site checks for accountability and safety.
• Log daily activities using the Trak Tik Software program.
• Ensure sites are covered and schedule shifts based on officer experience.
• Collaborate closely with Scheduling Manager & Operations Coordinator on scheduling issues.
• Assist in filling open shifts, relay information, answer officer calls, and monitor CCTV.
• Maintain a uniformed professional appearance and interact with clients daily.
• Safeguard all Company, Client, and Staff information.

Skills

Communication skills

Customer service

Security experience

Dispatcher experience

Phone skills

Education

High School Diploma or GED

Tools

Trak Tik Software

CCTV monitoring

Job description

Continental Secret Service Bureau, Inc. based in Toledo, OH, is seeking Dispatchers/Security Officers.

Responsibilities include logging check-ins, hourly site checks for accountability and safety, and ensuring coverage across multiple sites. The role requires you to use Trak Tik Software, coordinate shifts with the Scheduling Manager, and maintain professional conduct while protecting client and staff information.