Security Dispatch Operator – Control Room (Day Shift)

Alliedbarton Security Services; Dallas (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Communications Control Room in Dallas, TX. The role focuses on coordinating dispatch communications, monitoring access, and responding to security incidents in a fast-paced tech/telecom environment.

Ideal candidates will bring at least 2 years of security experience, with CPR and badge/access control familiarity preferred. The position is full-time and offers a daytime schedule with competitive pay.

Qualifications

• Minimum 2 years of security-related experience.
• CPR certification is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, vendors, and/or contractors at a technology and telecommunications location by carrying out site-specific security-related procedures and policies.
• Monitor and coordinate dispatch communications for security-related personnel, service requests, alarms, access concerns, and emergency response activities.
• Receive, document, prioritize, and relay incident information in a calm, professional, problem-solving manner.
• Maintain accurate dispatch logs, incident records, and shift communications using required systems and reporting tools.

Skills

Customer service

Dispatch coordination

Patrol awareness

Access control

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Security Officer Communications Control Room in Dallas, TX. The role focuses on coordinating dispatch communications, monitoring access, and responding to security incidents in a fast-paced tech/telecom environment.

Ideal candidates will bring at least 2 years of security experience, with CPR and badge/access control familiarity preferred. The position is full-time and offers a daytime schedule with competitive pay.