Security Dispatch Operator - 2nd/3rd Shifts, Benefits

DK Security, Inc.; Lansing (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

FMLA

Job summary

DK Security, Inc. is seeking qualified professionals to join our Security Dispatch team supporting LBWL operations in Michigan. Dispatchers monitor security and life-safety systems, coordinate emergency responses, and serve as a central point of contact for agency inquiries and requests.

Shifts are full-time, with afternoon, evening, and night availability. Candidates must be at least 18, have a high school diploma or GED, pass a drug screen, and meet MCL requirements.

Qualifications

• Be computer literate and able to use standard office software.
• Dress professionally and maintain excellent personal hygiene and grooming.
• Excellent customer service and phone skills.
• Remain calm in emergencies and de-escalate situations.
• Commit to teamwork and precise adherence to post guidelines and duties.
• Pay close attention to detail.

Responsibilities

• Receive and process emergency information and requests.
• Initiate emergency response efforts based on established procedures.
• Coordinate response with law enforcement, emergency dispatchers, and facilities staff.
• Draft and send emergency communications and after-action reports.
• Monitor security systems and facilitate emergency response efforts.
• Perform other duties as assigned.

Education

High School Diploma or GED

Tools

Microsoft Office

Email

Internet

Job description

DK Security, Inc. is seeking qualified professionals to join our Security Dispatch team supporting LBWL operations in Michigan. Dispatchers monitor security and life-safety systems, coordinate emergency responses, and serve as a central point of contact for agency inquiries and requests.

Shifts are full-time, with afternoon, evening, and night availability. Candidates must be at least 18, have a high school diploma or GED, pass a drug screen, and meet MCL requirements.