Security Dispatch Officer - Command Center (Healthcare)

Alliedbarton Security Services; Cumberland (RI); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Smart tools

Career growth

Retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Command Center in Cumberland, RI to safeguard clients across healthcare and other facilities. You will coordinate dispatch communications, monitor access controls, and document incidents while delivering exceptional customer service as part of a collaborative team.

In this full-time role, you will work a rotating schedule with varied shifts. The position requires at least one year of security experience, CPR is preferred, and a background check plus

Qualifications

• At least one year of security-related experience.
• CPR certification preferred.
• Able to use a computer or tablet.

Responsibilities

• Provide customer service to staff, visitors, patients, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor and coordinate communications from the dispatch center, receiving calls, documenting requests, and directing appropriate personnel to incidents and service needs.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying site contacts and emergency responders as directed by established procedures.
• Maintain accurate dispatch logs, incident records, and activity reports, escalating concerns through established communication channels.
• Monitor access control, alarm, and camera systems as assigned, reporting irregular activity and helping to deter unauthorized access at the healthcare location.

Skills

Customer service

Access control

Monitoring

Communication

Incident documentation

Education

High school diploma or equivalent

Tools

Computer usage

Job description

Allied Universal is seeking a Security Officer Command Center in Cumberland, RI to safeguard clients across healthcare and other facilities. You will coordinate dispatch communications, monitor access controls, and document incidents while delivering exceptional customer service as part of a collaborative team.

In this full-time role, you will work a rotating schedule with varied shifts. The position requires at least one year of security experience, CPR is preferred, and a background check plus