Security Dispatch Officer - 24/7 Emergency Ops

Marksman Security Corporation; Texas; On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Sign-On Bonus for active Guard Card holders

Job summary

Marksman Security is hiring FLEX Communications (Dispatch) Officers in San Antonio, Texas. This part-time role requires flexibility for shifts, providing critical support in monitoring security systems and dispatching personnel. Ideal candidates must possess previous dispatch experience, a non-commissioned security license, and demonstrate strong customer service abilities. Responsibilities include monitoring alarms, managing communications, and documenting incidents. A sign-on bonus is available for those with an active guard card.

Qualifications

• At least 21 years of age or older.
• Non-Commissioned security license through the state of Texas.
• Previous dispatch experience required.
• Must be able to multitask in a fast-paced environment.

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Dispatch field security officers and emergency responders during incidents.
• Document incidents accurately in security electronic reporting platforms.

Skills

Strong customer service skills

Attention to detail

Monitoring and surveillance experience

Report writing familiarity

Ability to multitask

Education

High school diploma or equivalent

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Marksman Security LLC

Is Hiring Immediately for

FLEX Communications (Dispatch) Officers

$20.00 Per Hour | Part Time | San Antonio, Texas

Site Location: Toyota Motor Manufacturing, Texas, Inc.

1 Lone Star Pass, San Antonio, TX 78264

Schedule & Availability

FLEX Hours — Must Be FULLY Flexible and able to work any hours — NO EXCEPTIONS. This is a Part Time position. Weekend and holiday availability is required. Must be able to respond to work assignments with little to no advance notice.

Security Operations Center Experience is Required.

💲 $50 Sign-On Bonus — Active Guard Card Already licensed? Associates who join with an active Guard Card on file will receive a $50 Sign-On Bonus, paid out upon successful completion of 90 days of employment.

Join our growing team as a FLEX Communications (Dispatcher) Officer, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America. You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication — 24/7/365.

Key Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Monitor the facility’s CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
• Document incidents accurately in security electronic reporting platforms.
• Follow standard operating procedures and escalation protocols.
• Provide support during emergencies (fire, medical, intrusions, natural disasters).
• Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
• Operate facility badging software, including enabling and disabling badges.
• Provide security support for various client projects and events.
• Administer all client policies for controlling access to client property.
  
  

Qualifications

• At least 21 years of age or older
• High school diploma or equivalent
• Non-Commissioned security license through the state of Texas
• Previous dispatch experience required
• Strong customer service skills
• Familiarity with report writing
• Monitoring and surveillance experience
• Must be able to multitask and prioritize assigned tasks
• Previous security experience is required
• Attentive to detail
• Must be able to multitask in a fast-paced environment
• Previous experience utilizing security equipment and protocols required
• Must be able to pass pre-employment screening (background and drug)
  
  

EOE/M/F/D/V

#IND3