Communications (Dispatch) Officers - Part Time

Marksman Security; Von Ormy (TX); Hybrid; USD 22,730 - 32,373; Part time

Benefits offered by this job

Sign-On Bonus of $50 with active Guard Card

Flexible working hours

Job summary

Marksman Security is hiring a FLEX Communications (Dispatch) Officer for a part-time role in San Antonio, Texas. This position requires strong customer service skills and involves monitoring security systems, dispatching personnel, and coordinating emergency communication on a flexible schedule.

Candidates must be at least 21 years old, possess a high school diploma, and have a non-commissioned security license in Texas. Weekend and holiday availability is necessary, along with the ability to work under pressure.

Qualifications

• At least 21 years of age or older.
• Non-Commissioned security license through the state of Texas.
• Previous dispatch experience required.
• Must be able to pass pre-employment screening (background and drug).

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Dispatch field security officers and emergency responders during incidents.
• Document incidents accurately in security electronic reporting platforms.
• Provide support during emergencies.

Skills

Strong customer service skills

Attention to detail

Multitasking and prioritization

Monitoring and surveillance experience

Education

High school diploma or equivalent

Tools

Security equipment

Job description

FLEX Communications (Dispatch) Officers

$20.00 Per Hour | Part Time | San Antonio, Texas

Site Location: Toyota Motor Manufacturing, Texas, Inc., 1 Lone Star Pass, San Antonio, TX 78264

Schedule & Availability

FLEX Hours — Must Be FULLY Flexible and able to work any hours — NO EXCEPTIONS. This is a Part Time position. Weekend and holiday availability is required. Must be able to respond to work assignments with little to no advance notice.

Security Operations Center Experience is Required.

Sign-On Bonus - Active Guard Card Already licensed? Associates who join with an active Guard Card on file will receive a $50 Sign-On Bonus, paid out upon successful completion of 90 days of employment.

Join our growing team as a FLEX Communications (Dispatcher) Officer, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America. You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication — 24/7/365.

Key Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Monitor the facility’s CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
• Document incidents accurately in security electronic reporting platforms.
• Follow standard operating procedures and escalation protocols.
• Provide support during emergencies (fire, medical, intrusions, natural disasters).
• Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
• Operate facility badging software, including enabling and disabling badges.
• Provide security support for various client projects and events.
• Administer all client policies for controlling access to client property.

Qualifications

• At least 21 years of age or older
• High school diploma or equivalent
• Non-Commissioned security license through the state of Texas
• Previous dispatch experience required
• Strong customer service skills
• Familiarity with report writing
• Monitoring and surveillance experience
• Must be able to multitask and prioritize assigned tasks
• Previous security experience is required
• Attentive to detail
• Must be able to multitask in a fast-paced environment
• Previous experience utilizing security equipment and protocols required
• Must be able to pass pre-employment screening (background and drug)

EOE/M/F/D/V