Security Desk Clerk — Crisis Response & Community Impact

brc; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

403(b) plan with company match

Tuition assistance

Flexible spending accounts (FSAs)

Job summary

BRC is seeking a security-focused individual to monitor building entrances, perform rounds, answer phones, and handle light clerical tasks. You will document incidents, communicate with residents, and coordinate with EMS, police, and hospitals.

Ideal candidates have a high school diploma or GED, strong literacy, basic computer skills, and CPR training or willingness to obtain it. Experience with homeless populations is preferred, with opportunities to train and grow within the agency.

Qualifications

• HS diploma or GED required.
• Good reading, writing and verbal skills.
• Basic computer literacy required.
• Experience with homeless population and crisis intervention preferred.
• CPR training certification or willingness to take training class in CPR.

Responsibilities

• Monitor building entrance, perform rounds to ensure security of premises and answer phones.
• Enter data into log book and maintain filing.
• Communicate with residents regarding passes for visitors, sign up sheets for activities, and groups.
• Note incidents in log book, as well as email with daily/nightly reports to staff.
• Attend staff meetings and staff trainings.
• Interface with EMS, police, and hospitals.
• Learn fire response system and obtain Certificate of Fitness from FDNY.
• Provide emergency first aid/CPR and/or Narcan assistance when needed.
• Related duties as assigned.

Skills

HS diploma or GED

Reading & writing skills

Basic computer literacy

Crisis intervention experience

CPR training (or willingness to train)

Education

HS diploma or GED

Job description

BRC is seeking a security-focused individual to monitor building entrances, perform rounds, answer phones, and handle light clerical tasks. You will document incidents, communicate with residents, and coordinate with EMS, police, and hospitals.

Ideal candidates have a high school diploma or GED, strong literacy, basic computer skills, and CPR training or willingness to obtain it. Experience with homeless populations is preferred, with opportunities to train and grow within the agency.