Security Deposit Specialist

Corpay; St. Charles (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Workspace in St. Charles office

Formal training

Job summary

Corpay is seeking a Security Deposit Specialist in St. Charles, IL to support ALE Solutions and Lodging lines of business. You will handle claim files, record notes, manage deposits, and assist insureds with disputes and billing accuracy.

The role involves daily logging, file audits, and collaboration with landlords, furniture providers, and insurance companies. Training and a structured workspace are provided.

Qualifications

• High school diploma or equivalent preferred.
• 1-2 years of related experience preferred.
• Strong computer skills including Excel, Word, Outlook.

Responsibilities

• Maintain a daily tracking log of file assignments using ACT tasks.
• Record detailed notes of verbal and written correspondence in ACT database.
• Maintain electronic and paper files to ensure status accuracy.
• Collect security deposits from landlords after move-out.
• Disburse deposit refunds to insured or insurance companies.
• Assist insureds in disputing deductions with landlords.
• Audit files to verify billing and payments.
• Resolve billing issues and collect back landlord overpayments.
• Issue billing credits or balance reductions as needed per adjuster requests.
• Notify insureds of charges for damages and disputes for insureds.

Skills

High school diploma

Experience 1-2 years

Excel

Word

Outlook

Communication skills

Organized

Problem solving

Multitasking

Team player

Attention to detail

Business acumen

Relationship building

Education

High school diploma or equivalent

Tools

ACT database

Microsoft Office

Job description

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St. Charles, IL, USA

Job Description

Posted Monday, November 30, 2026 at 5:00 AM

What We Need

Corpay is currently looking to hire a Security Deposit Specialist within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will contribute to the department’s efficiency by maintaining accuracy throughout claim files and working on behalf of the policyholder to resolve disputes and damage claims. You will manage tasks and consistency across all files to ensure a correct financial total at the end of the placement. You will report directly to the Security Deposit Supervisor and regularly collaborate with landlords, furniture companies, and insurance companies.

How We Work

As a Security Deposit Specialist, Corpay will set you up for success by providing:

• Assigned workspace in St. Charles, IL office
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Maintaining a daily tracking log of file assignments using ACT tasks
• Recording detailed notes of verbal and written correspondence (documenting names/phone numbers of conversations held) in ACT database
• Maintaining electronic and paper files to ensure status accuracy
• Collecting security deposits from landlords immediately following move-out
• Dispersing deposit refunds for property and furniture to insured or insurance companies
• Assisting insureds as needed in disputing deductions with the landlord
• Auditing files to verify billing and payments were issued correctly
• Working to resolve any billing issues and collect back landlord overpayments as needed
• Issuing billing credits or balance reductions as needed based on adjuster requests
• Notifying insureds of charges for damages to rental furniture and assisting with disputing charges for insured
• Collecting unpaid balances or furniture damages over deposit held from insured as needed
• Assisting as necessary with the day-to-day security deposit process

Qualifications & Skills

• High school diploma or equivalent preferred
• 1-2 years of job-related experience preferred
• Computer proficiency in Microsoft Office Excel, Word, and Outlook
• Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, ability to multitask, and be a team player
• Attention to detail and accuracy are critical skills for this position
• Exhibits strong business acumen and sound judgement
• Able to establish and maintain healthy working relationships among team members in the course of work
• Ability to assist coworkers with tasks
• Medical, Dental & Vision benefits available the 1 st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
• Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Pay Transparency

• This salary range is provided for locationswitch require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience, training, licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions depend on the facts and circumstances of each case. The estimated minimum and maximum salary range is $17.50-$18.50 an hour.
• For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency .

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.