Security & Customer Service Officer

Securitas Security Services USA, Inc.; Scottsdale (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical & 401K

Life & Disability Insurance

Telemedicine

Paid time off

Uniforms provided

Paid training

Paid weekly

Employee Assistant Program

DailyPay

Employee Discounts

Job summary

Securitas Security Services USA, Inc. is hiring a Customer Service Security Officer in Scottsdale, AZ. This full-time role focuses on maintaining a safe, secure environment, performing access control, and patrolling client sites while delivering exceptional service.

The ideal candidate will have strong customer service skills, the ability to work independently, and reliable computer/tech abilities. Training is provided, and benefits are offered.

Qualifications

• High School Diploma or GED required.
• 18 years of age or older.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service

Team leadership

Independent worker

Attention to detail

Calm under pressure

Professional demeanor

Emergency response

Education

High School Diploma or GED

Job description

Securitas Security Services USA, Inc. is hiring a Customer Service Security Officer in Scottsdale, AZ. This full-time role focuses on maintaining a safe, secure environment, performing access control, and patrolling client sites while delivering exceptional service.

The ideal candidate will have strong customer service skills, the ability to work independently, and reliable computer/tech abilities. Training is provided, and benefits are offered.