Customer Service Security Officer

Securitas Security Services USA, Inc.; Scottsdale (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical & 401K

Life & Disability Insurance

Telemedicine

Paid time off

Uniforms provided

Paid training

Paid weekly

Employee Assistant Program

DailyPay

Employee Discounts

Job summary

Securitas Security Services USA, Inc. is hiring a Customer Service Security Officer in Scottsdale, AZ. This full-time role focuses on maintaining a safe, secure environment, performing access control, and patrolling client sites while delivering exceptional service.

The ideal candidate will have strong customer service skills, the ability to work independently, and reliable computer/tech abilities. Training is provided, and benefits are offered.

Qualifications

• High School Diploma or GED required.
• 18 years of age or older.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service

Team leadership

Independent worker

Attention to detail

Calm under pressure

Professional demeanor

Emergency response

Education

High School Diploma or GED

Job description

Customer Service Security Officer - Full Time

Primary Location: Scottsdale, AZ

Wage: $19.00/HR

The Customer Service Security Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits:

• Medical, Dental, Vision & 401K Options.

• Life, AD&D, & Disability Insurance.

• Virtual Medical Appointments With Telemedicine.

• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.

• Employee Assistance Program.

• DailyPay Access Program!!

• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect:

• Conflict resolution and de-escalation.

• Frequent interactions with client employees and guests.

• Identify and report safety issues, hazardous conditions, or any suspicious activity.

• Ensure that all post orders are followed and assigned rounds are completed.

• Provide customer service and information to the client’s employees and guests.

• Utilizing technology devices throughout shift.

• Conduct tours of the property.

• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements:

• 18 years of age or older.

• High School Diploma or GED required.

• Above average computer / technology skills needed.

• Security, Law Enforcement, or Military experience a plus.

• Excellent customer service and team leadership skills needed.

• Must be able to work independently.

• Must be able to remain calm and professional during stressful situations.

• Must have great attention to detail and remain vigilant throughout shift.

• Must have a professional demeanor.

• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.

• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].