Security Coordinator

Mercy-Health-System-Corporation; Rockford (IL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid time off

Tuition reimbursement

Job summary

Mercyhealth is seeking an on-duty security officer to respond to security and emergency calls, train staff, maintain logs, and coordinate security activities across Mercyhealth locations.

The role requires at least one year of healthcare security experience, IAHSS Basic Security Officer certification, a valid driver's license, and the ability to work independently while complying with Mercyhealth policies and safety procedures.

Qualifications

• At least one year of healthcare security experience required.
• IAHSS Basic Security Officer certification is required.
• Valid driver's license and clean driving record.

Responsibilities

• Respond to all security and emergency calls during shift.
• Supervise daily activities of security and related staff.
• Maintain security logs/reports for duty officers.
• Assist with training and performance reviews for staff.
• Coordinate with Security Supervisor/Manager and partners.

Skills

Healthcare security experience

Customer service

Communication

Independent judgement

Conflict de-escalation

Tools

MS Word

Outlook

Excel

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES• May function as an on-duty security officer.• Respond to all security and emergency calls during shift.• Assist in establishing security policies and procedures.• Orient and train security staff at respective sites of responsibility as needed and complete training documentation.• Maintain training records and ensure compliance of staff.• Assist in maintaining security schedule and assure timely reporting for duty of officers.• Duties pertinent to site specific requirements will be assigned, including, but not limited to Lost & Found, equipment/vehicle maintenance tracking, and maintenance of security systems.• Assist with security officer needs as a liaison to the Security Supervisor/Manager.• Helps establish operational procedures for security activities such as traffic control and security of physical property,• Assist with supervising the daily function of security• Assure daily completion of security logs/reports by all staff and review logs/reports daily• Assist with administrative duties, as assigned, such as payroll and data collection.• Investigate security incidents as assigned• Assist with performance reviews for applicable security partners.• Assist in establishing and meeting performance improvement goals for the security department.• Conduct security training as requested.• Maintain knowledge of access control and surveillance systems• Assures accuracy and efficiency of security officers in performance of assigned tasks• Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude.• Checks grounds and areas for cleanliness and safety.• Notifies maintenance staff concerning need for repairs or additions to lighting, heating, and ventilating equipment through initiating a work order.• Assist with completion of fire drills and other drills as requested• Where appropriate, monitor the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.)• Is required to assure and/or request partners and contractors display Mercyhealth badges or required proof of identity.• Duties pertinent to site specific requirements will be assigned.• Coordinate and conduct applicant interview as needed for potential partners.• Work in time keeping system when required.• Periodically assist in scheduling meetings, preparing agendas, and other materials for meetings. Makes necessary arrangements and notifies attendees. Compose, type, and distribute meeting minutes, routine correspondence and other related materials as requested.EDUCATION AND/OR EXPERIENCEAt least one year of healthcare security experience required.At least one year of Mercyhealth Security Experience preferred.CERTIFICATION/LICENSUREMust possess the International Association for Healthcare Security and Safety (IAHSS) Basic Security officer certification.Must successfully complete the IAHSS Supervisor Course within 180 days of start date.Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months of start date. Must maintain this proficiency on an annual basis.Must maintain a valid driver's license and proof of valid vehicle insurance.Have and maintain an acceptable driving record per Mercyhealth’s HR.100 Fleet and Driver Safety policy.OTHER SKILLS AND ABILITIESBasic Computer skills preferred; Word/Outlook/ExcelAble to interact with customers and communicate clearlyAble to manage anger, fear, hostility and violence from others while following Mercyhealth principles of customer serviceLEVEL OF SUPERVISIONWork is performed according to specific procedures and post orders, but the incumbent must make decisions using independent judgement required in order to adapt to non-routine situations.SUPERVISESDirectly leads the daily activities of security, valet, and contract personnel, depending on location. This may also include overseeing daily activities of the Security Operations Dispatch Center as assigned.PAY RANGE:$20.18 - $30.28Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women