Security Console Dispatcher | CCTV & Alarms | Growth Path

Allied Universal; Clayton (NC); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Job summary

Allied Universal is seeking a Security Console Operator in Clayton, NC. You will monitor alarm and access control systems, receive service calls, and dispatch officers to incidents in a healthcare setting. The role emphasizes professional customer service and documentation of activity.

They offer multiple shifts, full-time employment, and opportunities for on-the-job training, growth, and benefits. Join a company that prioritizes safety and integrity in a collaborative environment.

Qualifications

• 1+ years' armed security or law enforcement experience.
• Alarm panel experience is preferred.
• Access control/badge experience is preferred.
• Customer service experience is preferred.
• CPR/First Aid is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• A high school diploma or equivalent is required.
• As a condition of employment, applicants will be subject to a background investigation and drug screen.
• Licensing requirements may be required prior to employment; valid driver's license only for driving roles.

Responsibilities

• Provide customer service to employees, patients, visitors, and vendors by following site-specific security procedures.
• Receive calls for service, alarms, and security-related notifications; prioritize and dispatch officers via radio, phone, and computer systems.
• Monitor CCTV, alarm panels, access control systems, and other life-safety monitoring tools; document and escalate abnormal conditions per site procedures.
• Respond to incidents and coordinate notifications to on-site leadership and local emergency responders as directed by post orders.
• Complete detailed incident reports and shift activity logs; support investigations by preserving video and access records per policy.

Skills

Armed security experience

Alarm panel experience

Access control experience

Customer service experience

CPR/First Aid

Age requirement: 18+ / 21+

Education

High school diploma or equivalent

Tools

Interviewing & dispatching systems

Job description

Allied Universal is seeking a Security Console Operator in Clayton, NC. You will monitor alarm and access control systems, receive service calls, and dispatch officers to incidents in a healthcare setting. The role emphasizes professional customer service and documentation of activity.

They offer multiple shifts, full-time employment, and opportunities for on-the-job training, growth, and benefits. Join a company that prioritizes safety and integrity in a collaborative environment.