Security Configurations Engineer - 24/7 Optics

Amazon Web Services (AWS); Herndon (VA); On-site; USD 75,000 - 131,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

RSUs

Job summary

Amazon Web Services, Inc. in Herndon, VA, is seeking an Optics Configurations Support Engineer to support security across IT systems and data center operations.

The role requires handling security responses for both physical and logical domains and collaborating with AWS security teams to drive mitigations. The successful candidate will have a technical background, strong communication skills, and the ability to multitask during incidents or workflows.

Qualifications

• 2+ years of technical support experience.
• Experience scripting in modern programming languages.
• Experience troubleshooting and debugging technical systems.
• Experience working nights, weekends, and extra hours as needed (on-call coverage).

Responsibilities

• Drive security findings, research mitigations, and analyze potential security vulnerability related information to remediate root cause.
• Manage high security events, communicate risks to AWS stakeholders, and escalate to drive mitigation.
• Utilize security mindset and judgment to assess security risks across the organization and / or teams.
• Create innovative solutions to security issues, utilizing technology or process improvement.
• Produce progress reports, briefs, and white papers regarding issues, security concerns, and operational opportunities for improvement.
• Consult closely with other Amazon security and service teams on issues related to AWS security posture and work to address findings and risks until a formalized owner leads.
• Interface with technical teams, stakeholders and leadership to translate security mitigation plans into actionable items.
• Manage email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers.
• Utilize knowledge of IT systems, technical support for applications; troubleshooting Windows/Linux.

Skills

Technical support experience

Scripting in modern languages

Troubleshooting technical systems

On-call availability

Job description

Amazon Web Services, Inc. in Herndon, VA, is seeking an Optics Configurations Support Engineer to support security across IT systems and data center operations.

The role requires handling security responses for both physical and logical domains and collaborating with AWS security teams to drive mitigations. The successful candidate will have a technical background, strong communication skills, and the ability to multitask during incidents or workflows.