Security Concierge

Titan Security Group; North Chicago (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Starting pay: $20.00–$21.35/hr

Paid time off

Medical and Dental insurance

Career growth opportunities

Job summary

Titan Security Group is hiring Front Desk Concierge Security Officers for residential buildings in Downtown Chicago. You will provide top-tier customer service, manage front desk logs, control access, and monitor CCTV to maintain a safe environment.

Requirements include a High School Diploma or GED, 21+ years old, ability to lift 50+ lbs, pass background checks, and English proficiency. Bilinguals are a plus; evening/weekend availability may be needed.

Qualifications

• Must be at least 21 years old.
• Experience as door staff, receptionist, or in a customer service role.
• Comfortable around pets/animals.
• High School diploma or GED.
• Able to obtain Illinois PERC.
• Able to pass pre-employment drug screen and background check.
• Able to read, write, speak, and understand English.
• Able to meet physical requirements (lifting 50+ lbs, patrols, stairs).

Responsibilities

• Provide excellent customer service to all on-site parties.
• Maintain accurate logs at the front desk for people and packages.
• Control access for tenants, visitors, and vendors.
• Monitor security cameras and perform patrols to deter theft.
• Respond to incidents and document them for management.

Skills

Customer service

English proficiency

Physical fitness

PERC knowledge

Education

High School Diploma

Job description

Titan Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan is looking for Front Desk Concierge Security Officers for residential buildings in Downtown Chicago!

Responsibilities

of Concierge Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications

of Concierge Security Officers:

• Must be at least 21 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications

• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits

of Concierge Security Officers:

• Positions starting between $20.00 - $21.35 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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