A technology solutions company located in Washington, DC, is seeking an IT Technician to provide analysis related to IT hardware design and offer technical support to various client systems, including 911 services. Candidates should have 6-10 years of experience, a Bachelor’s degree in IT or related field, and strong knowledge of IT principles and troubleshooting techniques. This position works evening shifts and may require weekend support.
Qualifications
6-10 years of experience in the IT field.
Experience with system installation and configuration procedures.
Experience with network management tools.
Responsibilities
Provides analysis related to IT hardware products.
Develops test strategies, devices, and systems.
Provides IT support for 911/311 call floor.
Produces test plans and acceptance procedures for vendor applications.
Skills
Designing, developing, and testing computer systems and components
IT principles, methods, and practices
System security concepts
Customer support and troubleshooting techniques
Education
Bachelor's degree in IT or related field
Tools
A+ certification
Network+ certification
Job description
A technology solutions company located in Washington, DC, is seeking an IT Technician to provide analysis related to IT hardware design and offer technical support to various client systems, including 911 services. Candidates should have 6-10 years of experience, a Bachelor’s degree in IT or related field, and strong knowledge of IT principles and troubleshooting techniques. This position works evening shifts and may require weekend support.