Security-Cleared EFB Technician: Workspace One Expert

Planned Systems International, Inc.; Fort Walton Beach (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with employer contributions

Tuition reimbursement

Job summary

Planned Systems International, Inc. (PSI) seeks an Electronic Flight Bag (EFB) Technician to support AFSOC’s EFB program at Hurlburt Field. You will maintain the Mobile Device Manager and content manager, and provide Tier 2 support across the network/system administration team.

You will deploy, configure, and troubleshoot mobile devices, generate reports, and train staff on device usage. Active DoD clearance and IAT II certification are required.

Qualifications

• DoD 8570/8140 IAT II (e.g., Security+ CE) certification required.
• 2-4 years of experience with VMware Workspace One to manage mobile devices (Android and iOS).
• Experience with Active Directory and Windows OS (2012/2016).
• Experience supporting MS Windows based computers and applications.
• Familiarity with other MDM platforms (MobileIron, Intune, BES) preferred.

Responsibilities

• Provide Tier 2 support to the AFSOC Electronic Flight Bag program.
• Maintain AFSOC Mobile Device Manager (VMWare Workspace One).
• Create and maintain reports related to mobile devices.
• Provide training to Support Personnel on usage and management of mobile devices.
• Support acquisition, configuration, and deployment of mobile devices for AFSOC.
• Assist Help Desk and Tier 3 Engineers with device, connectivity, and application troubleshooting.
• Use Workspace One to deploy and manage applications for End User Devices.
• Manage Apple Business Manager account.
• Create, integrate, and test device and application workflows.
• Establish and maintain professional business relationships with users and distributors.

Skills

VMWare Workspace One

Active Directory

Windows OS

Mobile device troubleshooting

Learning new Windows/mobile apps

Education

DoD 8570/8140 IAT II Certification

Tools

VMWare Workspace One

Active Directory

Intune

MobileIron

BES

Apple Business Manager

Job description

Planned Systems International, Inc. (PSI) seeks an Electronic Flight Bag (EFB) Technician to support AFSOC’s EFB program at Hurlburt Field. You will maintain the Mobile Device Manager and content manager, and provide Tier 2 support across the network/system administration team.

You will deploy, configure, and troubleshoot mobile devices, generate reports, and train staff on device usage. Active DoD clearance and IAT II certification are required.