Security Captain - Park Safety & Team Lead

SeaWorld Parks & Entertainment; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Sp$

Job summary

SeaWorld Parks & Entertainment in Orlando seeks an experienced Security Leader to guide the park's Security Team through daily operations, incidents, and special events, ensuring a safe environment for guests, employees, animals, and assets.

You will manage training, performance, and coordination with local, state, and federal agencies, while maintaining high standards of safety, communication, and documentation across rotating shifts, including weekends and holidays.

Qualifications

• College degree or equivalent military, law enforcement or security experience.
• Three (3) years supervisory/management experience in Security, Law Enforcement, Military or related field.
• Valid State Driver's License with driving record that meets requirements of the organizations driving policy.
• Must have or become CPR/AED and First Aid certified; State license(s) and applicable certification(s) required.
• OC Spray and Handcuff training certification and park-provided certification.
• Lethal Weapons Training strongly preferred.
• Excellent written and verbal communication skills and interpersonal skills.
• Strong organizational skills and ability to motivate people.
• Knowledge of applicable local, state and federal ordinances as it applies to security and law enforcement.
• Experience in training on security policies and procedures; understanding of safety requirements.
• Experience in loss prevention and investigative procedures.
• Ability to work rotating shifts including weekends and holidays.
• Basic computer skills.
• No disciplinary action in the past 12 months.

Responsibilities

• Lead the Security team through daily operations and events.
• Provide supervisory coverage in rotation with leadership.
• Develop and manage Security team performance and safety initiatives.
• Develop and implement security training programs.
• Ensure adherence to park policies, protecting guests, employees, animals, and assets.
• Document and retain security records and reports.
• Communicate critical information promptly to leadership and partners.
• Coordinate with local, state, and federal law enforcement as needed.
• Promote a safe environment for guests and property.
• Respond to significant incidents and provide leadership during shifts.
• Maintain safe work habits and PPE usage.
• Demonstrate professional conduct with team and guests.
• Perform other duties as assigned.

Skills

Leadership

Supervisory experience

Communication skills

Interpersonal skills

Organizational skills

Problem solving

Basic computer skills

Education

College degree or equivalent military/law enforcement/security experience

State license(s) and applicable certification(s)

Job description

SeaWorld Parks & Entertainment in Orlando seeks an experienced Security Leader to guide the park's Security Team through daily operations, incidents, and special events, ensuring a safe environment for guests, employees, animals, and assets.

You will manage training, performance, and coordination with local, state, and federal agencies, while maintaining high standards of safety, communication, and documentation across rotating shifts, including weekends and holidays.