Park Operations & Training Supervisor

Entertainment Places; Orlando (FL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission for family

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking a hands-on supervisor to lead ambassador teams in a high-energy environment in Orlando, FL. You will safeguard guests, animals, and staff while coordinating training, inspections and daily operations.

The role requires strong leadership, excellent communication, and cash-handling experience, with flexibility for varied shifts; CPR/AED certification is preferred or obtainable, and a valid driver’s license is needed.

Qualifications

• Leadership experience preferred and a track record of team development.
• Excellent written and verbal communication skills required.
• Prior cash handling experience is preferred.
• CPR/AED training or willingness to obtain certification.
• Proficiency with Microsoft Office and basic computer skills.
• Valid driver's license and ability to obtain company license.

Responsibilities

• Ensure a safe environment for ambassadors, guests, and animals.
• Develop on-the-job training and coach ambassadors.
• Maintain cleanliness and conduct quality inspections.
• Manage daily opening/closing procedures and rotations.
• Address guest and ambassador needs and resolve issues.
• Oversee the assigned operating area and cash handling.

Skills

Leadership experience

Excellent communication

Cash handling

CPR/AED training

Microsoft Office

Driver's license

Public speaking

Team supervision

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

POS systems

Job description

SeaWorld Parks & Entertainment is seeking a hands-on supervisor to lead ambassador teams in a high-energy environment in Orlando, FL. You will safeguard guests, animals, and staff while coordinating training, inspections and daily operations.

The role requires strong leadership, excellent communication, and cash-handling experience, with flexibility for varied shifts; CPR/AED certification is preferred or obtainable, and a valid driver’s license is needed.