Security Branch Supervisor: Lead Officers & Operations

Middleton Place; Fairmont (WV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition assistance

Paid vacation

Career advancement

Recognition program

Professional development

Job summary

Signal of West Virginia is seeking a Security Branch Supervisor to lead and mentor our security officers across Morgantown, Fairmont, and Clarksburg areas. This on-site leadership role involves developing staff, managing schedules, and maintaining client relationships to ensure high-quality service.

You will conduct site visits, reviews, and risk-aware decision-making while collaborating with the Operations Coordinator to address concerns and improve performance.

Qualifications

• Be at least 21 years of age.
• High school diploma or GED.
• Complete background checks and WVCARES drug screen where required.
• Valid driver’s license and clean driving record.
• Ability to travel among Morgantown, Fairmont, Clarksburg, and surrounding areas.
• Availability for evenings, overnights, weekends, and holidays.
• Finish initial training within the first seven days of employment.
• Strong organizational and verbal/written communication skills.
• Proficient with smartphones and scheduling apps.

Responsibilities

• Lead and develop officers to Signal standards and client expectations.
• Conduct site visits and ride-alongs; provide feedback and recognition.
• Participate in performance reviews and set development goals.
• Reinforce punctuality, appearance, reporting, and dependable service.
• Recommend and issue disciplinary action per policy.
• Encourage ongoing learning and ensure training completion.
• Assist with recruiting and onboarding at sites.

Skills

Leadership

Staff scheduling

Performance coaching

Communication

Security operations

Education

High school diploma or GED

Tools

Radio communications

Mobile apps

Post orders system

Job description

Signal of West Virginia is seeking a Security Branch Supervisor to lead and mentor our security officers across Morgantown, Fairmont, and Clarksburg areas. This on-site leadership role involves developing staff, managing schedules, and maintaining client relationships to ensure high-quality service.

You will conduct site visits, reviews, and risk-aware decision-making while collaborating with the Operations Coordinator to address concerns and improve performance.