Security Assistant Shift Manager - MGM Grand Detroit

MGM Resorts; Detroit (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Wellness programs

Health & income protection

Employee dining discounts

Promotion opportunities

Volunteer opportunities

Partner discounts

Job summary

Detroit, Michigan-based MGM Resorts International is hiring a Security Assistant Shift Manager to safeguard guests, staff, and facilities. You will lead security teams, schedule and train personnel, and enforce policies while maintaining a safe environment.

You will coordinate with outside agencies on incidents and assist investigations as needed. The ideal candidate is customer-focused, communicates effectively at all levels, is highly organized, and comfortable with rotating shifts to meet

Qualifications

• Must be customer-focused.
• Excellent communication skills with all levels of management and guests.
• Highly detail-oriented and organized.
• Role requires flexibility to work alternate shifts as needed.

Responsibilities

• Manage security staff and operations, including hiring, scheduling, training, policy enforcement, and performance management.
• Ensure guest and employee safety by fostering a secure environment and enforcing policies and procedures.
• Act as liaison with outside agencies during security incidents.
• Assist management with onsite investigations and coordinate as needed.
• Respond to emergencies and threats; document incidents and escalate for timely resolution.

Skills

Customer-focused

Communication skills

Detail-oriented

Flexibility with shifts

Job description

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Security Assistant Shift Manager plays a vital role in ensuring the safety and security of our facility, guests, and staff. This role is essential in promoting a safe and welcoming atmosphere while safeguarding the integrity of our operations.

THE DAY-TO-DAY:

• Manage security staff and operations, including hiring, scheduling, training, policy enforcement, and performance management
• Ensure guest and employee safety by fostering a secure environment and enforcing all applicable state, local, regulatory, and company policies and procedures
• Act as a liaison with the appropriate outside agencies during security incidents
• Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary
• Respond to guest and employee emergencies and reported threats; document incidents and ensure proper escalation for timely reporting and resolution

THE IDEAL CANDIDATE:

• Must be customer-focused
• Possesses excellent communication skills, with the ability to interact effectively with all levels of management and customers
• Highly detail-oriented and organized
• This position requires flexibility to work alternate shifts as needed

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!