Security Assistant (Dispatcher)

US-Department-of-Veterans-Affair; Prescott (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Northern Arizona VA Healthcare System seeks a Security Assistant (Dispatcher) to monitor facility security, equipment, and automated systems within the Police Service of NAVAHCS. The role supports safeguarding personnel and information and ensures timely incident reporting.

Qualifications emphasize one year of specialized experience at GS-4 level or an equivalent education path, with strong data entry, reporting, and communications skills. Apply by the closing date noted in the announcement.

Qualifications

• Specialized Experience: one year at GS-4 level or equivalent in related duties such as data entry, reports, and database management.
• Education: four years of education beyond high school in an accredited program relevant to the role.
• Combination: education plus experience to qualify beyond the first 60 semester hours.

Responsibilities

• Monitor security, equipment, and systems within the Police Service.
• Maintain confidentiality and communicate with internal and external customers.

Skills

Security

Technology Application

Communications

Manages and Organizes Information

Computer Skills

Education

4 years of education beyond high school

Job description

This position serves as the Security Assistant (Dispatcher) for Police Service at the Northern Arizona VA Healthcare System (NAVAHCS) within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security, equipment and systems. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2026.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one (1) full year of specialized experience equivalent to the GS-4 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Security Assistant, and that is typically in or related to the work of this position. Specialized experience includes: the use of various computer, automation systems; computer skills in terms of data entry, compiling information, preparing and submitting reports, and database maintenance and management; maintaining confidentiality of information, both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level, you must have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the first 60 semester hours (i.e. beyond the second year) to be creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Security - Knowledge of laws, regulations, and guidelines related to securing personnel, facilities, and information, including the requirements for handling, transporting, and protecting classified information and proper reporting of security incidents.
• Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
• Communications - Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions.
• Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
• Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.