Security Assistant ( Dispatcher)

Veterans Health Administration; Columbia (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Security Assistant (Dispatcher) at the William Jennings Bryan Dorn VA Medical Center in Columbia, SC.

You will join a team responsible for monitoring physical security equipment and systems and coordinating alarm and incident responses. Key duties include monitoring access and alarm systems, issuing and returning keys and badges, maintaining inventories, and coordinating with law enforcement and outside agencies as needed.

Responsibilities

• Monitors alarm and access systems, traces access patterns, updates databases, assigns/removes user permissions, and generates reports.
• Assesses on-scene behavior and determines when to dispatch law enforcement or other personnel.
• Monitors alarm systems (fire, intrusion, duress, medical emergencies) and coordinates responses with officers.
• Notifies staff of codes via emergency paging system.
• Operates vehicle registration, visitor management, and parking registration/photo ID equipment.
• Issues and retrieves government IDs/keys; maintains key inventory and accountability database.
• Coordinates warrants and transports with outside agencies; health and welfare checks with outside LE.
• Maintains records of parking/traffic violators and reports habitual offenders to supervisor.
• Monitors life safety communications and directs responses to incidents; collects information from multiple sources.
• Directs response and adjusts personnel based on incident type or request.

Job description

This position serves as the Security Assistant for Police Service at the William Jennings Bryan Dorn VA Medical Center within the Veterans Health Administration (VHA) with a primary purpose to be a part of a team of Security Assistants responsible for monitoring physical security equipment and systems.

Major duties and responsibilities include:

• Performs alarm and access monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate. Responsible for monitoring alarm systems (i.e, fire, access, intrusion, duress/panic, medical emergencies, medical assist teams, etc); and dispatching officers to those sites to include psychiatric emergencies when needed. Responsible for notifying all staff of any codes via the emregency digitial paging system. Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues and retrieves government issued keys and/or identification cards. Reviews requests for and issues passes and identification documents. Maintains accurate key inventory and accountability database. Coordinates warrant confirmations and transports with outside agencies. Coordinates health and welfare checks with outside law enforcement agencies. Completes vehicle registration tasks and issues decals and permits as authorized by policy. Establishes proper tracking of parking/traffic violators and reports habitual offenders to the supervisor for additional action. Establishes and maintains physical files of parking/traffic violators. Monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits. Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and hold-up alarms. Directs response and/or modifies responsible personnel depending on the type of incident or request.

Work Schedule:

Panama Schedule 6:00am-6:00pm (Nights)/6:00pm -6:00am (Days). Compressed/Shift rotates every two months. Must be willing to work weekends.

Virtual Availability:

This is not a virtual position.

Position Information:

Position Description/PD#: Security Assistant ( Dispatcher)/PD01818A Relocation/Recruitment Incentives: Not Authorized