Security Assistant

Veterans Health Administration; West Haven (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Security Assistant for Police Service at the Veterans Health Administration.

The role focuses on monitoring physical security equipment, alarms, and coordinating emergency communications to support law enforcement operations. Responsibilities include managing access permissions, securing doors, dispatching appropriate personnel, and maintaining comprehensive logs and reports.

Qualifications

• Experience monitoring security alarms and responding to incidents.
• Ability to operate police communications equipment and NCIC systems.
• Strong reporting and recordkeeping skills.
• Willingness to relocate within commuting distance of the duty location.

Responsibilities

• Monitors physical security equipment and alarms.
• Traces access patterns, manages user permissions, and remotely secures doors during routine and emergency operations.
• Dispatches law enforcement or other personnel as needed.
• Maintains security logs and prepares reports.
• Issues and tracks government keys and badges; maintains badge accountability.

Skills

Alarm monitoring

Emergency communications

Recordkeeping

Relocation willing

Tools

NCIC access

Security systems

Job description

This position serves as the Security Assistant for Police Service within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Physical Security Support:

• monitors and responds to alarms
• traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations
• determines when to dispatch law enforcement or other personnel to investigate
• maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities
• prepares completed reports
• issues and retrieves government issued keys and/or identification cards
• and maintains accountability of Police Officer badges issued and all associated logs

Communications:

• monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services
• maintains contact with law enforcement units
• monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits
• coordinates with various federal, state and local law enforcement officials for coordination of emergency situations
• and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations

Operations Support:

• performs system checks on a variety of equipment used in the dispatch center
• troubleshoots systems when problems arise and resolves issues whenever possible
• conducts equipment inventories and completes records and other logs
• enters, updates and retrieves information from a variety of computer systems/databases
• uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations
• enters or updates regional and national records
• compiles and prepares reports related to events occurring in the operation of the police control center
• completes vehicle registration tasks and issues decals and permits

Performs other related duties as assigned.

Performs other duties as assigned.

Work Schedule: Monday-Friday 7:00am-3:00pm

Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved