Security Ambassador: Protect Inventory & Delight Customers

Nordstrom; Virginia (MN); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom is seeking an asset protection security ambassador to help prevent inventory loss by engaging customers, maintaining a visible presence, and modeling a professional demeanor. A day involves greeting customers, wearing the Nordstrom uniform, monitoring, and responding to emergencies while reducing loss through audits and training.

This role emphasizes confidentiality, accountability, and a flexible schedule to meet business needs.

Qualifications

• Maintain active, visible floor presence as a deterrent in designated areas.
• Respond to safety issues with a calm head, including dealing with aggressive behavior.
• Demonstrate accountability, initiative and ownership.

Responsibilities

• Greet and engage customers in a timely, professional manner.
• Wear Nordstrom-provided security officer style uniform to maintain presence.
• Perform monitoring and surveillance activities.
• Assess and assist in emergency situations.
• Reduce and control loss through audits, training, and education.
• Maintain a high level of confidentiality.

Skills

Active floor presence

Customer interaction

Calm under pressure

Accountability

Job description

Nordstrom is seeking an asset protection security ambassador to help prevent inventory loss by engaging customers, maintaining a visible presence, and modeling a professional demeanor. A day involves greeting customers, wearing the Nordstrom uniform, monitoring, and responding to emergencies while reducing loss through audits and training.

This role emphasizes confidentiality, accountability, and a flexible schedule to meet business needs.