Security Ambassador - Full Time (Horseshoe Hammond)

Caesars Entertainment; Hammond (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

Caesars Entertainment is seeking a Security Ambassador for Horseshoe Hammond in Hammond, IN. This full-time, on-site role focuses on monitoring staff and guests to ensure policy compliance and safety, protecting assets and operations across gaming areas and non-public spaces.

You will work with Surveillance, manage guest access, escort money movements, and complete incident reports, while upholding Caesars standards.

Qualifications

• Proficient in English verbal and written communication.
• Knowledge of security procedures and proper conduct in a casino environment.
• Flexible to work various shifts, weekends and holidays.

Responsibilities

• Monitor staff and guest activities to ensure policy compliance and safety.
• Coordinate with Surveillance to monitor critical areas.
• Control access to vessels and non-public areas; escort money movements between gaming areas and vaults.
• Complete all incident paperwork and take appropriate action to restrain or remove disruptive individuals.
• Adhere to Indiana gaming regulations and Caesars policies.

Skills

English proficiency

Security awareness

Education

High school diploma equivalent

Job description

Security Ambassador - Full Time (Horseshoe Hammond)

Hammond, IN, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary\"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Perform duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines and safety rules. Take necessary steps to ensure the safety and security of operations. Exercise good judgment to ensure the safety and security of the guests, staff and assets within the limits of standard or accepted policies and procedures.

How You Will Create the Extraordinary

• Staff various posts as assigned.
• Coordinate with Surveillance on monitoring critical areas.
• Maintain presence and take action to ensure the safety and security of guests, staff and organizational assets.
• Monitor and control guest access to and from the vessels or non-public areas.
• Escort movements of money to and from the gaming tables, cage, vault and slot machines.
• Complete all paperwork on incidents and actions taken.
• Help to arrest and/or physically restrain a resistant individual.
• Remove and detain in a security area unruly and disruptive individuals or persons engaged in criminal activity.
• Other duties as assigned
• Rop $19/HR

What You Will Need

• Must be 21 years of age or older
• Proficient in English verbal and written
• Equivalent to a high school diploma, with knowledge of security procedures.
• Flexible to work various shifts, weekends, and holidays
• 1-2 years of specialized training in security is preferred.
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission
• Access to the vessel required.

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 50 pounds
• Ability to walk/stand for 100% of shift.
• Must be able to bend, reach, and twist when needed.
• Ability to work in hot/cold environments
• Ability to work in a smoking environment
• Must be able to work in loud environments.

About Us

Join the thousands of winners at Horseshoe Casino Hammond! Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino! Enjoy fresh dining options from The Eatery: Café and H Burger. Horseshoe Hammond has been awarded Best Place To Work for the last 9 years!

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.