Security Ambassador

Northern-Quest-Resort-; Airway Heights (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

Kalispel Tribe of Indians seeks a security professional to patrol casino premises, protect staff and guests, and enforce regulations. You will respond to incidents, manage access, and coordinate with management to maintain order inside a casino environment.

The role requires a high school diploma or GED, the ability to obtain a Tribal Gaming License, and a valid WA/ID driver's license. Night, weekend, and holiday shifts are possible in this at-will employment setting.

Qualifications

• High school diploma or GED is required.
• Must be able to obtain and maintain a Tribal Gaming License.
• Must possess a valid Washington or Idaho Driver’s License.

Responsibilities

• Ensure safety and security of employees, patrons, facilities, and grounds.
• Patrol lobbies, corridors, and public rooms; interact with management, guests, and staff.
• Identify disturbances, investigate incidents, and report accidents.
• Enforce regulations and learned policies; respond to emergencies as needed.
• Manage access control and maintain order at entry points; evacuate if required.
• Maintain attendance and comply with all company policies and procedures.

Skills

Casino environment

Customer service

Problem solving

Education

High school diploma or GED

Job description

Summary of Functions:

Patrols Casino and Casino premises to maintain order, enforce regulations, first respond to medical emergencies, and ensure observance of applicable laws by performing the following duties.

Essential Duties and Responsibilities

• Responsible for the safety and security of employees, patrons, facilities, and grounds.
• Patrols lobbies, corridors, and public rooms, confers with management interviews guests and employees, and interrogates person to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents.
• Ensures that the facilities are safe and secure from fire, theft, burglary, assault, and other such causes that may threaten the safety and security of the business, property, employees, and patrons.
• Prevents admittance of alcoholic beverages on the premises of the businesses.
• Performs medical response as needed.
• Protects money room and administration offices.
• Properly identifies all employees entering the businesses.
• Warns or ejects troublemakers and cautions careless persons.
• Reports on all accidents and conditions requiring correction.
• Implement evacuation plans and routes if necessary.
• Maintains crowd control at entry points.
• Observes and monitors of customer and employee behavior.
• Must learn, comprehend, and comply with all Company policies and procedures, MICS, Gaming Regulations and Title 31 requirements.
• Available and willing to work any changes in hours deemed necessary for Business Levels.
• Responsible for maintaining a good attendance record.
• This job description does not list all duties of this position. You may be instructed by management to perform other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Experience

• Nine months related experience and/or training in security/law enforcement; or equivalent combination of education and experience.

Skills & Abilities

• Prerequisite: Demonstrated knowledge of casino environment.
• Must possess excellent customer relations and customer service skills.
• Skill in identifying and resolving problems under pressure conditions.

Education

• High school diploma or general education degree (GED)

Other Requirements

• Ability to obtain and maintain a Tribal Gaming License.
• Washington or Idaho State Driver’s License (Must be in possession while operating a Tribal Vehicle).
• Must be able to be insured by the company insurance carrier.
• Must be at least 21 years of age.
• Available and willing to work nights, weekends and holidays as required.
• Hepatitis A & B vaccinations are required as a condition of employment.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel. Reach with hands and arms. Talk or hear and taste or smell. The employee is frequently required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 to 70 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to tobacco smoke, flashing lights, and loud noises as found in a casino setting. The employee is occasionally exposed to moving mechanical parts, repetitive motions, extreme cold or extreme heat. The noise level in the work environment is usually moderate.

Hiring Preference

The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

General Sign-off & Disclaimers

The employee is expected to adhere to all company policies.

At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.

Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.

Background Investigation: All candidates and employees may be subject to a background investigation.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.