Security Agent (Part Time)

Hotel Drover; Fort Worth (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Personal and professional growth

Workplace culture with heart and soul

Wellbeing benefits for you and your 가족

Job summary

Hotel Drover in Fort Worth, TX seeks a part-time Security Agent to safeguard guests and property while delivering Legendary Service. The role emphasizes integrity, diplomacy, and exceptional guest interaction across shifts. You will patrol, respond to incidents, and report actions during your shift.

The position offers part-time and second-shift opportunities with weekends and holidays required, reflecting the brand's commitment to safety and hospitality in a high-activity hotel environment.

Qualifications

• 1 year of loss prevention or security experience.
• 2+ years of loss prevention or security experience preferred.
• Some experience in customer service.
• Flexible schedule including evenings, weekends, and holidays.
• Strong interpersonal and relationship-building abilities.

Responsibilities

• Embody the values and guiding principles of Hotel Drover.
• Manage multiple functions in a fast-paced environment and deliver results.
• Build and maintain relationships with stakeholders representing the Hotel Drover brand.
• Patrol buildings and handle disturbances; escort unwelcome persons off property.
• Respond to incidents, contact EMS, or provide first aid/CPR as required.
• Assist guests with luggage and address tenants' service needs during your shift.
• Maintain confidentiality of tenants information and sensitive issues.
• Conduct emergency drills, safety inspections, investigations, and key control audits.
• Document security-related incidents or investigations.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security Agent (Part Time)

Security Part Time Hotel Drover, Fort Worth, TX, US

30+ days ago Requisition ID: 1138

WHO WE’RE SEEKING:

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.

We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Minibar Attendant for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!

As a Security Agent, you will be responsible for ensuring the safety of guests, ambassadors and of the hotel and any properties within the hotel. The Security Agent is regularly called upon to assist guests and will have to deliver outstanding customer service at all times. This position demands excellent interpersonal skills and both integrity and diplomacy to minimize the opportunities for loss and/or damage. You will patrol and monitor assigned areas, respond to emergency situations, and accurately report all incidents and actions taken during your shift.

Part time, 1st shift, tues/wed off

Full time, 2nd shift, thur/fri off

ESSENTIAL RESPONSIBILITIES:

• Embody the values + guiding principles of Hotel Drover
• Ability to manage multiple functions and deliver results in a demanding, fast-paced environment
• Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand
• Previous experience in the hotel industry.
• Patrol buildings and identify and handle any disturbance (i.e.: escorting any unwelcome persons off the property)
• Respond without hesitation to incidents, contact EMS, or administer first aid/CPR as required
• Anticipate and address tenants' service needs throughout your shift (i.e.: assistance with luggage)
• Maintain absolute confidentiality of tenants information, and on sensitive issues
• Conduct emergency response drills, daily hazard/safety inspections, investigations, and key control audits
• Maintain documentation and/or reports on security-related incidents or investigations
• Perform other reasonable job duties as requested by the supervisor

MUST-HAVES:

• 1 year of loss prevention/security experience required
• 2 + years of loss prevention/security experience preferred
• Some experience in customer service preferred
• Flexible schedule, able to work evenings, weekends, and holidays.
• Strong interpersonal and relationship-building abilities; passion for collaboration

QUALIFICATIONS:

• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues without constant supervision.
• Available to work a varied schedule that will include evenings and weekends
• Must have excellent customer service and communication skills to work with tenants
• Ability to multitask
• Must possess the ability to handle stressful situations in a calm, professional manner
• Must be able to stand, sit, or walk for an extended period of time
• Operate with passion, respect, integrity, dedication, and empowerment to all internal and external guests
• Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
• The team member is required to perform all the necessary duties of the job. The team member must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

HOTEL DROVER OFFERS A COMPREHENSIVE BENEFITS PACKAGE INCLUDING:

• Personal and professional growth opportunities
• Workplace culture with heart and soul
• Wellbeing benefits for you and your family