Security Agent

BENCHMARK; United States; On-site; USD 29,549 - 42,085; Full time

Job summary

BENCHMARK is seeking a highly engaging individual for the role of Security Agent, focusing on guest and employee safety. The successful candidate will ensure a comfortable and secure environment through effective policies and communication.

Responsibilities include maintaining professionalism, responding to emergencies, and completing incident reports. A high school diploma is required, and prior experience in hospitality or security is preferred. A flexible schedule is essential for this role.

Qualifications

• At least one year of customer service experience preferred.
• Two years of Security or Police experience, preferably in hotels.

Responsibilities

• Carry out safety policies and procedures.
• Ensure a safe working environment.
• Respond to emergencies as prescribed in procedures.
• Complete Daily Activity and Incident Reports.

Skills

High quality written and oral communication skills

Customer service experience

Ability to work a flexible schedule

First Aid/CPR certification

Education

High school diploma or equivalent

Two years of college in safety, security, or hospitality

Job description

Job Summary

A highly engaging, safety and customer focused individual to join our team as an evening Security Agent. The successful candidate is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, and supports the team both personally and professionally. The Security Agent is responsible for the safety and security of guests, employees, and the property, supporting other department activities to assure the highest levels of guest and employee service.

Responsibilities

• Carry out the safety policies and procedures of the property and Benchmark, while maintaining professionalism and teamwork.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve peace on premises to assure a comfortable and non-threatening environment for guests and employees.
• Aid, or seek aid for, individuals in danger of physical harm or in need of medical attention.
• Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
• Assure security of guest and employee information in written reports and general business operations.
• Complete Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classification as determined necessary by immediate superior.

Qualifications

• High school diploma or equivalent.
• Prior hospitality, purchasing, or customer service experience preferred.
• At least one year of customer service experience preferred.
• Two years of Security or Police (military or civilian) experience, preferably with exposure to the hotel environment.
• Two years of college in a safety, security, or hospitality related discipline.
• Able to work a flexible schedule, including nights, weekends, and holidays.
• First Aid/CPR certification, preferably instructor rating.
• High quality written and oral communication skills.

Compensation

$26.00 per hour.

Equal Opportunity Employment

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.