Security Agent

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Hotel discounts

Restaurant discounts

401k matching

On-demand pay

Paid time off

Complimentary parking

Meals

Job summary

Estancia La Jolla Hotel & Spa in San Diego, CA, is seeking a Security Agent to provide safety and security while maintaining excellent guest relations in a luxury resort setting.

The role requires a proactive, people-focused individual who can work independently and handle multiple tasks with a calm, can-do attitude. Candidates should be able to work various shifts, including evenings and weekends.

Qualifications

• Experience in a hotel/resort environment.
• Previous customer-related experience is an asset.
• Excellent communication skills and professional presentation.
• Strong interpersonal and problem-solving abilities.
• Positive, upbeat personality with ability to work without supervision.
• Willingness to multi-task and adapt to shifts.
• Full availability including days, evenings, weekends, holidays, and overnight shifts.
• Ability to stand/walk for long periods.
• Capability to lift/move/pull moderate weights.

Responsibilities

• Maintain positive guest relations while ensuring resort security.
• Work independently to protect property and guests.
• Respond to incidents with calm, professional handling.

Skills

Hotel/Resort experience

Customer service

Communication skills

Interpersonal skills

Problem solving

Reliability

Multi-tasking

Flexible schedule

Stamina

Job description

ABOUT US: From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

Job Type
Full-time

THE JOB

As a Security Agent, you will have the opportunity to work independently while providing safety and security. Our Security Agent will maintain positive guest relations at all times, while ensuring the security of the resort.

YOU

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Security Agent requires skills such as patience, attention to detail, a desire to take care of others and a “can do” attitude.

OUR CULTURE

Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2026 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

THE OFFER

In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.

Requirements

• Experience within a Hotel/Resort environment.
• Previous customer-related experience is an asset
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem-solving abilities
• Positive, upbeat personality, able to work without supervision and able to multi-task.
• Highly responsible & reliable, must have full availability, including days, evenings, weekends, holidays, and overnight shifts as needed
• Ability to work on AM, PM, weekend and holiday shifts as required by operational needs
• Ability to stand/walk for long periods of time.
• Ability to lift/move/pull moderate amounts of weight.

At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D

EEO Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance

Salary Description
$22.29 per hour

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.