Security Agent

The Hollywood Roosevelt; Los Angeles (CA); On-site; USD 42,000 - 46,000; Full time

Job summary

The Hollywood Roosevelt in Los Angeles is seeking a Security Agent to uphold safety standards and deliver exceptional guest service. You will monitor surveillance, patrol hotel areas, respond to incidents, and document detailed reports while maintaining a professional appearance.

We value dependable individuals with strong communication, discretion, and teamwork. Prior experience in security, hospitality, or customer service is preferred, and a calm, proactive approach is essential to protect

Qualifications

• Excellent customer service and communication abilities.
• Ability to remain calm under pressure in challenging situations.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Prevent theft, vandalism, and unauthorized access while maintaining a professional demeanor.
• Monitor surveillance systems and patrol hotel areas.
• Respond to incidents and assist guests during emergencies.
• Prepare detailed reports and communicate with management.

Skills

Attention to detail

Customer service

Communication skills

Problem-solving

Team player

Calm under pressure

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security Agent

Security Full Time Los Angeles, CA, US

Salary Range: $30.15 To $33.15 Hourly

The Hollywood Roosevelt- Security Agent

Join the Legacy at The Hollywood Roosevelt

S ince 1927, The Hollywood Roosevelt has been more than a hotel. It is where film legends stayed after the first Academy Awards, where Marilyn Monroe lived for two years, and where the golden age of Hollywood left its mark in every corner. Today, we continue that story, welcoming guests from around the world who want to experience the glamour and energy of Hollywood.

We are looking for a Security Agent who exhibits a professional attitude and a vigilant awareness of his/her surroundings. Demonstrates excellent customer service skills and ensuring the safety of hotel guests, employees, and property.

What you will do

This role includes preventing theft, vandalism, and unauthorized access while maintaining a professional and customer-focused demeanor. The Security Agent monitors surveillance systems, patrols hotel areas, responds to incidents, and provides assistance during emergencies-all while upholding the hotel's standards of appearance and communications. You will assist guests as needed, prepare detailed reports, communicate effectively with management, and maintain a professional appearance and conduct at all times.

What we are looking for

We are seeking a dependable and professional individual with strong attention to detail and a commitment to maintaining a safe environment for all guests and employees. The ideal candidate will have excellent communication and problem-solving skills, remain calm under pressure, and handle sensitive situations with discretion. You should be a team player who takes initiative, follows established procedures, and represents the Hotel with professionalism and integrity. Previous experience in a similar role—such as security, hospitality, or customer service is preferred, with a proven ability to manage challenging situations, enforce policies, and provide exceptional guest service.

Why the Hollywood Roosevelt

If you're passionate about safety, service, and being part of a legendary hospitality team, we'd love to hear from you.