SECURITY AGENT

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company is seeking a Security Ambassador to ensure the safety of assets and guests at Hollywood Casino. Responsibilities include safeguarding assets, supervising cash handling, and responding to emergencies. Applicants must be at least 21 years old, have a high school diploma, and possess an Illinois driver's license. This role involves physical activity and requires compliance with specified safety protocols.

Qualifications

• Must be 21 years of age.
• Ability to read, write, comprehend, and speak English.
• Physical mobility with reasonable accommodations.

Responsibilities

• Safeguard assets, guests, and team members.
• Escort gaming chips and cash.
• Prepare security reports in a timely manner.

Skills

Basic mathematical operations

Physical mobility

English comprehension

Education

High School Diploma or equivalent

Tools

First Aid/AED certification

Illinois Driver's License

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

The security ambassador is responsible for safeguarding the assets of Hollywood Casino and its guests.

• Safeguard assets, guests, and team members
• Escort gaming chips, tokens, cash, and other assets to the appropriate personnel
• Supervise the end of gaming day drop
• Oversee the counting of tokens
• Prepare security reports in a timely manner and ensure accurateness and completeness
• Know the procedures for both Security Control locations, i.e., Sensitive Key and Temporary – Badge Logs, Fire Alarm Panel, for Man Trap, Administrative Building, i.e., Cameras and Fire – Panel, and the Security Vehicle
• Demonstrate and follow the emergency procedures of the Security Department
• Assist the maintenance department in an emergency condition
• Responsible for the proper usage of equipment, i.e. radios, handcuffs, cameras, and ID scanners
• Responsible for Alcohol Awareness Initiative and ensures that only Guests over 21 years of age are allowed in the casino
• Address any individual not wearing an Illinois Gaming Board Identification Badge found in non-public areas
• Escort individuals who have an admitted gaming issue to the dockside IGB Agent
• Report suspicious activity
• Maintain First Aid/AED certification
• Respond to medical emergencies and complete Illness/Injury reports
• Promote and lead in our ACES of PENN program to external and internal guests that perpetuate Hollywood Casino’s commitment towards quality guest service

Requirements

• Must be 21 years of age
• High School Diploma or equivalent
• Ability to read, write, comprehend, and speak English
• Ability to perform basic mathematical operations, including calculating discounts, interest, and commissions and apply to practical situations
• Ability to stand for prolonged periods of time
• Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs
• Must have a valid Illinois Driver's License