Security Account Manager - Lead Client Services & Ops

Securitas Security Services USA, Inc.; Elkton (MD); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Company-paid life insurance

Voluntary life and disability coverage

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas Security Services USA, Inc. in Elkton, MD is seeking an Account Manager to oversee security services for assigned accounts, lead a team of security professionals, coordinate staffing and scheduling, and ensure client satisfaction.

The role focuses on client service, problem resolution, service enhancement, and operational effectiveness within a culture of Integrity, Vigilance and Helpfulness.

Qualifications

• Must have excellent customer service experience.
• Must have a stable work history.
• Ability to lead a fast-paced security team.
• Must have 4+ years of Security Leadership Experience.

Responsibilities

• Oversee security services for assigned accounts and ensure client satisfaction.
• Provide lead direction to Security Supervisors on requirements and priorities.
• Coordinate staffing, scheduling, and training to maintain site security.
• Develop post orders, manage problem resolution, and support new business development.

Skills

Customer service

Stable work history

Lead security team

Security leadership experience

Job description

Securitas Security Services USA, Inc. in Elkton, MD is seeking an Account Manager to oversee security services for assigned accounts, lead a team of security professionals, coordinate staffing and scheduling, and ensure client satisfaction.

The role focuses on client service, problem resolution, service enhancement, and operational effectiveness within a culture of Integrity, Vigilance and Helpfulness.