Security Account Manager: Lead Fast-Paced Teams

Securitas Security Services USA, Inc.; New Castle (DE); On-site; USD 33,062 - 35,817; Full time

Job summary

Securitas Security Services USA, Inc. is seeking an Account Manager in Delaware to manage security services for a portfolio of smaller accounts.

You will lead Security Supervisors, coordinate client service, and ensure timely problem resolution while upholding standards of safety and efficiency. The role focuses on strengthening client relationships, expanding service scope, and coordinating on-site operations, staffing, and training to maintain secure environments.

Qualifications

• Must have excellent customer service experience.
• Must have a stable work history.
• Ability to lead a fast-paced security team.
• Must have 4+ years of Security Leadership Experience.

Responsibilities

• Manage the security services and related operations for an assigned group of smaller accounts.
• Provide client service and resolve problems to ensure high satisfaction.
• Drive service enhancement and expansion, and contribute to new business development.
• Oversee operational effectiveness, staffing, scheduling, supervision and training.
• Coordinate post orders and ensure site requirements are met.

Skills

Customer service experience

Stable work history

Lead a security team

Security leadership experience

Job description

Securitas Security Services USA, Inc. is seeking an Account Manager in Delaware to manage security services for a portfolio of smaller accounts.

You will lead Security Supervisors, coordinate client service, and ensure timely problem resolution while upholding standards of safety and efficiency. The role focuses on strengthening client relationships, expanding service scope, and coordinating on-site operations, staffing, and training to maintain secure environments.