Security Account Manager Assistant for Client Ops

Securitas, Inc.; East Hanover (NJ); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

EAP

401K

Job summary

Securitas is seeking an Assistant Account Manager in East Hanover, NJ to assist Account Managers with client accounts, documentation, and reporting. The role requires flexibility in hours (8:00am–4:00pm) and at least 2 years of related security experience.

The position emphasizes client relationship building, CRM usage, and cross-functional coordination. Proficiency in MS Office and strong communication skills are essential. Previous security background is highly preferred.

Qualifications

• 2+ years of Assistant or Account Manager security experience.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with CRM systems preferred.
• Strong problem-solving and customer service skills.
• Attention to detail and a commitment to accuracy.

Responsibilities

• Assist Account Managers with managing client accounts and daily account activities.
• Build and maintain positive relationships with clients and internal stakeholders.
• Respond to client inquiries and requests in a professional and timely manner.
• Coordinate project timelines, deliverables, and follow-up activities.
• Prepare reports, presentations, and account documentation.
• Monitor account performance and identify opportunities for improvement or growth.
• Process orders, contracts, invoices, and other account-related documentation.
• Ensure customer satisfaction by proactively addressing issues and escalating concerns when necessary.
• Support business reviews and client meetings by gathering and organizing relevant data.
• Maintain accurate client records in CRM and other company systems.
• Payroll.
• Other job responsibilities as needed.

Skills

Communication skills

Organizational skills

Multitasking

Microsoft Office

CRM experience

Customer service

Detail oriented

Education

High School Diploma

Tools

CRM software

Job description

Securitas is seeking an Assistant Account Manager in East Hanover, NJ to assist Account Managers with client accounts, documentation, and reporting. The role requires flexibility in hours (8:00am–4:00pm) and at least 2 years of related security experience.

The position emphasizes client relationship building, CRM usage, and cross-functional coordination. Proficiency in MS Office and strong communication skills are essential. Previous security background is highly preferred.