Security Access Coordinator: Visitor & Badge Control

Akima; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

AGS, an Akima company, is seeking a Guard II to work on-site in Albuquerque, New Mexico. The role involves answering calls, greeting visitors, processing badges, and ensuring access control for the RD-TSX facility, with strict adherence to security procedures.

Candidates must hold a Secret Clearance, a high school diploma or equivalent, and at least one year of public-facing experience. Proficiency with office software and the ability to stand, walk, and work outdoors in varying weather are

Qualifications

• High School diploma or equivalent required.
• Secret Clearance required.
• Valid driver's license.
• One year of general work experience dealing with the public.
• Ability to stand and walk for extended periods.

Responsibilities

• Answers telephone calls, greets customers (visitors and permanent parties), responds to security emails, takes messages and routes calls to Security Team Lead.
• Inventories and ensures all badges are present and/or accounted for at the beginning and end of each tour, maintains badge records.
• Maintains knowledge of Microsoft Office programs for administration duties in Security Division.
• Processes visiting customers to the RD-TSX facility; ensures visitors have valid DTRA security access badge.
• Verifies visitor IDs and clearance; processes badges using DISS; calls SSO when needed.
• Adds visitors to the system with Escort Required badge if clearance cannot be validated.
• Contacts DTRA sponsor about visitor entry; briefs escorts on responsibilities.
• Verifies badges are returned/invalidated; annotates turn-ins in logs.
• Maintains forms, databases, and logs for daily visits and badge inventories; prepares memorandums/reports for review.
• Ensures requests are current in DISS before issuing badges; issues appropriate badge for clearance level.
• Maintains confidentiality of all official business conducted; provides weekly reports to PM/COR.
• Access control personnel may perform escort duties as needed.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

AGS, an Akima company, is seeking a Guard II to work on-site in Albuquerque, New Mexico. The role involves answering calls, greeting visitors, processing badges, and ensuring access control for the RD-TSX facility, with strict adherence to security procedures.

Candidates must hold a Secret Clearance, a high school diploma or equivalent, and at least one year of public-facing experience. Proficiency with office software and the ability to stand, walk, and work outdoors in varying weather are