Security Access Control Specialist

Socket.dev; Decatur (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Hours

Paid Vacation

Paid Training

Opportunities for Advancement

Health, Dental, and Vision Insurance

401(k) Program

Job summary

DSI Security Services is seeking a Security Control Center Specialist to monitor alarms, dispatch responders, and maintain communications at a high-profile client site. The role emphasizes calm, clear communication and strong computer skills in a fast-paced environment.

Schedule options include nights and weekends. The ideal candidate will multitask effectively, document meticulously, and work well both independently and as part of a team, ensuring safety and rapid response to incidents.

Qualifications

• High school diploma or equivalent required.
• Experience in security, dispatch, or emergency communications preferred.
• Strong computer and documentation skills; ability to pass screenings.

Responsibilities

• Monitor and document security alarms, fire alarms, emergency notifications, and routine service calls.
• Dispatch security and emergency personnel as needed.
• Operate radio communication systems for internal security operations and emergency coordination.
• Monitor CCTV systems and remote cameras.
• Respond appropriately to emergency and non-emergency situations.
• Receive and relay routine and emergency telephone calls.
• Maintain visitor control records and related documentation.
• Complete security and emergency service reports accurately and professionally.
• Enforce site access procedures and security regulations.
• Support emergency response efforts including fire, medical, weather, and hazardous material incidents.
• Monitor severe weather and lightning detection systems.
• Conduct patrols and assist with additional security assignments as needed.
• Cross-train at additional security posts and positions.

Skills

Computer skills

Verbal communication

Written communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Security Control Center Specialist | $18.50/HR

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

At DSI, we believe our employees are our greatest asset. Through strong leadership, training, and support, we provide opportunities for growth while maintaining a culture centered around integrity, teamwork, and customer service.

Job Summary

DSI Security Services is currently hiring a Control Center Officer for a high-profile client location. This position plays a critical role in monitoring security operations, dispatching emergency response personnel, maintaining communication systems, and supporting site safety and emergency procedures.

The ideal candidate will possess strong communication skills, excellent attention to detail, the ability to remain calm under pressure, and solid computer proficiency.

Schedules Available:

Nights & Weekends

Responsibilities

Responsibilities include, but are not limited to:

• Monitor and document security alarms, fire alarms, emergency notifications, and routine service calls
• Dispatch security and emergency personnel as needed
• Operate radio communication systems for internal security operations and emergency coordination
• Monitor CCTV systems and remote cameras
• Respond appropriately to emergency and non-emergency situations
• Receive and relay routine and emergency telephone calls
• Maintain visitor control records and related documentation
• Complete security and emergency service reports accurately and professionally
• Enforce site access procedures and security regulations
• Support emergency response efforts including fire, medical, weather, and hazardous material incidents
• Monitor severe weather and lightning detection systems
• Conduct patrols and assist with additional security assignments as needed
• Cross-train at additional security posts and positions

Qualifications

• High school diploma or equivalent required
• Previous security, dispatch, control center, or emergency communications experience preferred
• Strong computer skills, including Microsoft Office applications
• Excellent verbal and written communication skills
• Ability to multitask and remain calm in high-pressure situations
• Strong attention to detail and documentation skills
• Ability to work independently and as part of a team
• Must be able to pass all required pre-employment screenings

Benefits

DSI offers:

• Flexible Hours
• Paid Vacation
• Paid Training
• Opportunities for Advancement
• Health, Dental, and Vision Insurance
• 401(k) Program

#HNTS04 DSI Security Servicesis a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Servicesis an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.