Security

Workstream; Columbus (OH); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Rise Brands is seeking a security-focused team member in Columbus, OH to greet guests, verify IDs, and address inquiries while upholding our brand standards.

You will help maintain a safe, clean environment and may work nights and weekends. The role emphasizes exceptional guest service, de-escalation skills, and vigilant observation of potential issues to protect guests and staff.

Qualifications

• Welcome guests, check IDs, and answer questions in a courteous manner.
• Maintain high standards of guest service and brand representation.
• Be able to work nights and weekends as needed.
• Observe and respond to signs of overconsumption or conflict.

Responsibilities

• Welcome guests as they enter and thank them as they depart.
• Up-to-Date ID checking verification is a must.
• Support organization and cleanliness of the space, when needed.
• Ability to de-escalate high-stress situations.
• Ability to observe and detect signs of overconsumption or conflict.
• Respond to and resolve guest issues – notify management when needed.
• Act as a Rise Brands brand ambassador.

Skills

Bar/Restaurant experience

Guest service excellence

Communication skills

Flexibility schedule

De-escalation

Physical stamina

Job description

As a Security team member, you're responsible for greeting each guest, checking their ID, and answering any questions they may have. You welcome guests as they arrive, thank them as they leave, and encourage them to come back for another unforgettable

night out.

RESPONSIBILITIES:

• Welcome guests as they enter and thank them as they depart.
• Up-To-Date ID checking verification is a must.
• Support organization and cleanliness of the space, when needed.
• Ability to de-escalate high-stress situations.
• Ability to observe and detect signs of overconsumption or conflict.
• Respond to and resolve guest issues – notify management when needed.
• Act as a Pins brand ambassador.

SKILLS AND ABILITIES:

• Bar/Restaurant experience preferred.
• Demonstrated ability to deliver exceptional guest service.
• Positive attitude and excellent communication skills.
• Sense of urgency while maintaining a strong attention to detail.
• Ability to work a flexible work schedule that may include nights and weekends.
• Ability to meet the physical demands of the position, including, walking, standing, and/or lifting heavy items for extended periods.

WHY Rise Brands?

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Founded on the idea of creating a social gathering place that connects people through a un-traditional/playful experience.