Securities Services - Client Solutions and Implementations Manager – Associate

JPMorganChase; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Join JPMorgan’s Securities Services team as a Client Solutions and Implementations Manager. You will manage diverse client projects, delivering innovative solutions across various financial products while ensuring high levels of client satisfaction.

Qualifications

• 3-5 years in Financial Services, especially Securities Servicing preferred.
• 2+ years in a client-facing implementation role or equivalent experience.

Responsibilities

• Gather and analyze client requirements, proposing target solutions.
• Develop and oversee project delivery plans and facilitate legal agreements.
• Manage project risks and ensure robust governance and reporting.

Skills

Knowledge of multiple Securities Services products

Project and program management

Excellent verbal and written communication

Client-facing skills

Strong presentation skills

Risk resolution skills

Ability to clarify ambiguity

Adaptability

Job description

Securities Services - Client Solutions and Implementations Manager – Associate

Join JPMorgan’s Securities Services team as a Client Solutions and Implementations Manager. In this role, you will manage diverse client projects and deliver innovative solutions across various financial products.

Job Responsibilities

• Gather and analyze client requirements, proposing target solutions.
• Document client requirements with appropriate sign-off.
• Develop and oversee project delivery plans and facilitate legal agreements.
• Manage project risks and ensure robust governance and reporting.
• Lead virtual teams across multiple locations and disciplines.
• Conduct post-implementation reviews to improve practices.
• Prioritize, track, and report on all ongoing projects.
• Ensure compliance with controls and procedures.
• Communicate effectively with internal and external stakeholders.
• Achieve high levels of client satisfaction.

Required Qualifications, Capabilities, And Skills

• Knowledge of multiple Securities Services products.
• Project and program management experience.
• Excellent verbal and written communication skills.
• Client-facing skills with a collaborative influence.
• Strong presentation and risk resolution skills.
• Ability to clarify ambiguity in projects.
• Adaptability to an evolving environment.

Preferred Qualifications, Capabilities, And Skills

• 3-5 years in Financial Services, especially Securities Servicing.
• 2+ years in a client-facing implementation role or equivalent experience.