Securities Client Service Specialist

Thrivent; Gastonia (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K plus match

Paid time off

Holiday pay

Annual bonus eligibility

Job summary

Thrivent is seeking a Securities Client Service Administrator to support Your Journey Financial Advisors and clients with account inquiries, new accounts, and servicing. This full-time in-person role focuses on brokerage operations, ongoing support, and process improvement across Thrivent's systems.

Responsibilities include onboarding, servicing, distributions, and collaboration with custodians and home office teams.

Qualifications

• Must hold FINRA Series 7 and 66 licenses (or Series 7, 63, and 65 combination) and maintain registration in all states where support is provided.
• 3+ years of experience in brokerage, wealth management, RIA, or financial services operations.
• Strong knowledge of brokerage account servicing, investment operations, and advisory account structures.
• Excellent written and verbal communication skills with a client-focused approach to service.

Responsibilities

• Facilitate brokerage account openings, onboarding, and transfers with complete and compliant documentation.
• Process account servicing transactions: beneficiary updates, ownership changes, contact updates, and retirement accounts.
• Support brokerage transactions such as distributions, deposits, and stock gifts.
• Prepare for advisor and client meetings by ensuring information/documentation is in order.
• Serve as primary contact for operational inquiries; communicate status and outstanding items.
• Resolve issues by partnering with advisors, clients, custodians, and home office teams.
• Monitor workflows, maintain records, and support compliance and audits.
• Provide backup support to ensure business continuity and identify process improvements.

Skills

Client service

Regulatory compliance

Communication skills

Multi-tasking

Technical aptitude

Tools

Envestnet

Brokerage platforms

Thrivent systems

Job description

Thrivent is seeking a Securities Client Service Administrator to support Your Journey Financial Advisors and clients with account inquiries, new accounts, and servicing. This full-time in-person role focuses on brokerage operations, ongoing support, and process improvement across Thrivent's systems.

Responsibilities include onboarding, servicing, distributions, and collaboration with custodians and home office teams.