Secure Systems Administrator — Night Shift (TS/SCI)

Independent Software, Inc.; Columbia (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Independent Software, Inc. is seeking a System Administrator Level 1 to support the administration, maintenance, monitoring, and security of enterprise systems and applications supporting mission-critical operations.

You will manage servers, perform upgrades, monitor health, and assist with security controls and compliance while collaborating with IT teams across network, security, applications, and help desk functions.

Qualifications

• Experience with system administration and maintenance in enterprise IT environments.
• Experience supporting servers, operating systems, applications, and enterprise IT environments.
• Strong hardware troubleshooting skills.
• Experience providing remote technical assistance and remote desktop support.
• Ability to diagnose and resolve system, application, and network-related problems.
• Experience with system monitoring, performance, availability, and capacity management.
• Knowledge of system security controls, access management, endpoint protection, and firewalls.
• Experience supporting system upgrades, migrations, patching, and configuration changes.
• Strong troubleshooting, documentation, communication, and teamwork skills.
• Ability to support escalated technical issues and provide guidance to less experienced personnel.
• Must be able to work Wednesday – Sunday, 10:00 PM – 6:00 AM
• Must be available for the initial training schedule of Monday – Friday, 6:00 AM – 2:00 PM

Responsibilities

• Monitor, manage, and maintain servers, operating systems, and key applications.
• Apply patches, updates, and configuration changes in accordance with change management procedures.
• Perform routine system health checks, capacity planning, and performance tuning.
• Diagnose and resolve system, application, and network-related issues.
• Provide advanced technical support for escalated issues from help desk and Tier 1 teams.
• Support user account management, permissions, and access controls.
• Install, configure, and deploy new systems, applications, and tools.
• Assist with system upgrades, migrations, and integrations.
• Document system configurations, procedures, and standards.
• Help implement and monitor security controls, including antivirus, endpoint protection, firewalls, and access management.
• Participate in audits, risk assessments, and remediation activities.
• Use monitoring tools to track system performance, availability, and capacity.
• Respond to alerts, incidents, and outages and perform root cause analysis and corrective actions.
• Prepare reports on system health, incidents, and improvements.
• Collaborate with network, security, applications, and help desk teams on technical initiatives and projects.
• Contribute to IT process improvements, standards, documentation, and system architecture improvements.

Skills

System administration

Remote desktop support

Network troubleshooting

Security controls

Documentation

Teamwork

Windows Server

Linux servers

Education

Bachelor’s degree and five (5) years of relevant experience

High School Diploma or GED and fifteen (15) years of relevant experience

Job description

Independent Software, Inc. is seeking a System Administrator Level 1 to support the administration, maintenance, monitoring, and security of enterprise systems and applications supporting mission-critical operations.

You will manage servers, perform upgrades, monitor health, and assist with security controls and compliance while collaborating with IT teams across network, security, applications, and help desk functions.