Secure Message Center Operator - Real-Time Communications

MateCareer; Idaho; On-site; USD 65,000 - 90,000; Full time

Job summary

Amentum is seeking a Message Center Operator to support AUTEC in Andros Island, Bahamas. The operator will manage classified materials, process incoming/outgoing traffic, and maintain strict COMSEC procedures.

The role requires a US government security clearance eligibility, a valid passport, and the ability to reside in remote locations with limited medical facilities. It involves 12-hour rotating shifts and strict professionalism with staff and customers.

Qualifications

• High school graduate/equivalent or better.
• 3-5 years related experience in a communications computer media environment.
• Military Message Center/EKMS experience desired and preferred.
• Ability to pass Message Center Communications Qualifications requirements within 60 days of hire.
• Maintain and sustain training and knowledge requirements in associated administrative and limited technical disciplines.
• Adapt to a rotating shift schedule (12-hour increments).
• Maintain a consistent high standard of professionalism with customers and coworkers.
• Able to follow a structured chain of command.
• Demonstration of consistently excellent customer service skills required.
• Occasionally lift/pull/push up to and including 40 pounds of office supplies.
• Frequently exposed to circuit noise and periodic alarms in the Message Center.
• Knowledgeable in Microsoft Windows 10 or later and MS Outlook. (Skill in Word, PowerPoint, Excel a plus)
• Consistently demonstrate excellent oral and written communication skills.
• This position requires eligibility to obtain a US Government security clearance; US Citizenship is required.
• Must be able to reside in remote location with limited medical facilities.
• A valid US Passport and Driver’s License is required.

Responsibilities

• Proficiency in loading classified material utilizing electronic devices and adherence to stringent COMSEC procedures.
• Monitor communications circuits during real-time test operations and initiates action to rectify circuit outages.
• Monitor all circuits for ACC when ACC is not staffed.
• Report equipment malfunctions to appropriate technical and management personnel.
• Maintain and establish radio and telephone communications as required including adherence to proper procedures and record keeping.
• Maintain a detailed daily official record of tasks/duties/events accomplished or observed in the Communications Message Center.
• Perform other duties as assigned, required or directed.

Skills

Customer service

Professionalism

Communication

Security clearance

Education

High school diploma

Tools

Windows 10

MS Outlook

MS Word

MS PowerPoint

MS Excel

Job description

Amentum is seeking a Message Center Operator to support AUTEC in Andros Island, Bahamas. The operator will manage classified materials, process incoming/outgoing traffic, and maintain strict COMSEC procedures.

The role requires a US government security clearance eligibility, a valid passport, and the ability to reside in remote locations with limited medical facilities. It involves 12-hour rotating shifts and strict professionalism with staff and customers.